Child Safety Services contact information
If you suspect a child is experiencing harm, contact Child Safety Services to report suspected child abuse.
You can contact Child Safety Services through:
- a Regional Intake Service
- a Child Safety Service Centre
- the Child Safety After Hours Service Centre.
The contact point that you choose will depend upon the service you need, and the time you make contact with Child Safety Services.
Regional Intake Services
A Regional Intake Service is the contact point when you have concerns for a child and suspect that a child is being harmed or may be at risk of experiencing harm in the near future.
Trained child protection workers talk to you about your concerns for the child. They will record information you provide and gather other information that may be helpful to assess the situation. The worker will then decide the best way of responding to the information you have provided.
When you contact a Regional Intake Service to report your concerns, your details will be confidential and your identity, if provided, will be protected by law.
The Regional Intake Service receives information from community members, government and non-government agencies during business hours from 9am to 5pm, Monday to Friday.
| Regional Intake Services | Phone number | Fax number |
|---|---|---|
| South East | 1300 679 849 | 3884 8801 |
| South West | 1300 683 390 | 4616 1796 |
| Far North Queensland | 1300 684 062 | 4039 8320 |
| North Queensland | 1300 706 147 | 4799 7273 |
| North Coast | 1300 703 921 | 5420 9049 |
| Brisbane | 1300 682 254 | 3259 8771 |
| Central Queensland | 1300 703 762 | 4938 4697 |
Child Safety After Hours Service Centre
Outside of usual business hours, the Child Safety After Hours Service Centre:
- provides a range of services to current clients of Child Safety Services
- is the contact point when you are concerned that a child has been harmed or may be at risk of harm
- provides support for foster and kinship carers.
- Telephone:
- 07 3235 9999
- Freecall:
- 1800 177 135 (Queensland only)
Child Safety Services' Enquiries Unit
If you aren't sure who to contact, the enquiries unit can find the right person for you.
- Address:
- 111 George Street
Brisbane Qld 4000 - Postal address:
- GPO Box 806
Brisbane Qld 4001 - Freecall:
- 1800 811 810 (Queensland only)
- Telephone:
- 07 3224 8045
- TTY:
- 07 3012 8655
- Email:
- Enquiries - info@childsafety.qld.gov.au
Foster and kinship care support line
This line provides foster and kinship carers with access to after-hours support.
- Telephone:
- 1300 729 309
- Availability:
- Monday to Friday, 5pm - 11.30pm
Saturday and Sunday, 7am - 11.30pm
Other contact numbers for Child Safety Services
Child Safety Officer recruitment
If you are interested in becoming a Child Safety Officer, freecall 1800 089 515
Foster carer recruitment
If you are interested in becoming a foster or kinship carer, you can call 1300 550 877 (Queensland only)
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