Queensland Government
Department of Communities, Child Safety and Disability Services
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High quality services and improved wellbeing

It is the department's role to ensure high quality services are delivered to children and young people that are meaningful to their protection needs and wellbeing.

Services are provided to children and young people in partnership with a range of agencies to focus on children's health, education and therapeutic support needs. The department also aims to provide these children with safe, stable and secure placements.

Performance information

  • Case plans - A case plan is a written document explaining why a child is deemed in need of protection, the goals of ongoing intervention and the outcomes and actions required to achieve the goal.
  • Stability and permanency of placements - When a child has been removed from their home for their own safety, the department aims to ensure they are placed in a stable care environment.
  • Transition from care - The planning process that occurs as part of the ongoing case work and review process with a young person from the year they turn 15.
  • Placement with kin - Wherever possible, the department seeks to place a child with extended family (kinship carers) in order to maintain family connections.
  • Placement with siblings - When a sibling group requires an out-of-home care placement, the first preference is to keep the sibling group together.
  • Whole-of-system response - Services are provided for children in partnership with a range of agencies. The whole-of-system child protection response for children in contact with the child protection system is highlighted in the annual Child Protection Queensland Performance Reports (covering 2003-04 to 2007-08) and the Child Protection Partnerships Report (2008-09 onward).
  • Commission for Children and Young People and Child Guardian surveys - surveys undertaken by the Commission for Children and Young People and Child Guardian such as Views of Children and Young People in Care provide children and young people with a means to express their views and experiences in foster and kinship care, residential care and youth detention.