Queensland Government
Department of Communities, Child Safety and Disability Services

Intake - Child protection system framework phases

Intake phase

The intake phase is the initial decision making point where the department determines its response to reports of suspected harm, or risk of harm, to a child or unborn child who may be at risk of harm after he or she is born.

It is initiated when information is received by the department from a notifier about harm or risk of harm to a child.

Each day, the department receives a large number of such reports from a variety of sources including parents, neighbours, health sources, friends and relatives, police and school personnel.

The department may respond by:

  • recording a general enquiry
  • recording a child concern report if the concerns raised suggest that a child is not in need of protection
  • recording a notification when the concerns raised suggest that a child needs protection. This decision involves assessing the concerns raised, checking any child protection history, and completing other checks such as seeking additional information from other agencies or professionals.

Graphs

Number of intake responses to child protection information, by response type, Queensland, 2006-07 to 2010-11 Number of intake responses to child protection information, by response type, Queensland, 2006-07 to 2010-11

YearChild concern report - protective advice responseNotification recorded - investigation and assessment response
2006-07 41615 28511
2007-08 46882 25003
2008-09 59662 23408
2009-10 79471 21885
2010-11 90863 21655

Proportion of intakes by primary source, Queensland, 2010-11 Proportion of intakes by primary source, Queensland, 2010-11

YearParent/ guardianOther relativeFriend/ neighbourSchool personnelPoliceHealth sourcesAll other sources
2009-10 12.7 % 5.7 % 5.3 % 13.1 % 35 % 11.9 % 16.3 %
2010-11 12.8 % 6.2 % 5.7 % 12.7 % 35.3 % 12.1 % 15.2 %

Tables

DescriptionAnnualQuarterly
I.1: Intake, by intake type, Queensland Excel (XLS, 43 KB) Excel (XLS, 42 KB)
I.2: Intake, by intake type and primary source, Queensland Excel (XLS, 45 KB) Excel (XLS, 45 KB)
I.3: Intake, by intake type and child safety zone, Queensland Excel (XLS, 28 KB)  
I.4: Intake, by intake type and region, Queensland Excel (XLS, 44 KB) Excel (XLS, 45 KB)
I.5: Children subject to an intake, by Indigenous status, Queensland Excel (XLS, 43 KB) Excel (XLS, 43 KB)
I.6: Children subject to an intake, by intake type and region, Queensland Excel (XLS, 44 KB) Excel (XLS, 44 KB)

Table notes.

Trends

There has been an overall increase in total intakes recorded by the department over the past five years, excluding general enquiries. From 2006-07 to 2010-11 total intakes increased by 60.5 per cent, from 70,126 to 112,518. In 2010-11 the major sources of intakes were police followed by parents/guardians and then school personnel.

Performance information