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About child protection

Child Safety Services is dedicated to protecting children and young people who have been harmed, or are at risk of harm.

It is immaterial how harm to a child or young person is caused. What is important, in terms of whether a child is in need of protection, is whether a child or young person:

  • has suffered harm, is suffering harm, or is at risk of suffering harm
  • does not have a parent or carer able and willing to protect the child from harm.

The department's role in protecting children and young people is to:

  • investigate concerns that a child or young person has been harmed or is at risk of harm
  • provide ongoing services to children and young people who are experiencing, or are at risk of experiencing harm.

The causes of harm to children and young people are numerous. These can have a detrimental effect on a child or young person's physical or emotional health, development and wellbeing.

When the child's parents are unable or unwilling to protect them, child protection services may be needed. Protecting children at risk of harm requires immediate and serious attention.

Effective protection of children relies on concerned community members reporting their concerns. This needs to occur in a timely way to prevent concerns becoming more serious.

If you are concerned that a child has been harmed or is at risk of harm, please report the suspected child abuse.


  • Supporting Aboriginal and Torres Strait Islander families

    Blueprint for implementation strategy - reducing the over-representation of Aboriginal and Torres Strait Islander children in Queensland's child protection system.

  • Child protection legislation

    The Child Protection Act 1999 is the legal framework guiding the Department of Child Safety in child protection.

  • Mandatory notifiers and reporting

    Identifies the people required by law to report harm or suspected harm to a child.

  • Children and young people's rights

    A child or young person's right to participate in decision making about their own life is identified in the United Nations Convention on the Rights of the Child and the Charter of rights for a child in care.

  • Parent's rights

    Families have the primary responsibility for the upbringing, protection and development of their children.

  • Roles and responsibilities

    The roles and responsibilities of staff at a child safety service centre contribute to the delivery of high quality child protection services to children, young people and their families.

  • National approach to child protection

    he national approach to child protection project is tasked with developing a national theoretical framework for child protection and early intervention.

  • National Framework for Protecting Australia's Children

    The Australian Government's National Framework for Protecting Australia's Children (2009-20) is a comprehensive national approach to protecting children. The Australian Government has led the development of the National Framework, working closely with states and territories and the non-government sector.