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Referral for Active Intervention

Referral for Active Intervention (RAI) services are funded by the department and provide intensive family support for children, young people and their families who may be at risk of entering the child protection system.

There a number of referral pathways into a RAI Service:

  • Child Safety Services
  • referrals from Department of Education and Training (DET) and Queensland Health
  • referrals from other government and non-government agencies and self-referrals, where service capacity allows.

To make a referral to a RAI service the following criteria must be met:

  • there is a child unborn to 18 years of age
  • the family has medium (2-3 current concerns) to high (4 or more current concerns) complex needs
  • the family would benefit from access to intensive and specialist support services
  • the child and family have had involvement with, or are at risk of progressing into the statutory child protection system
  • the child is not currently in need of child protection.

What services are provided?

RAI services provide a broad range of intensive support services to children, young people and their families, and can also make referrals to specialist targeted services.

The following are just some of the supports that families might access from a RAI service:

  • family counselling, family therapy and mediation
  • family household management skills
  • parenting skills development
  • individual counselling and child based therapies
  • links to specialist services and supports such as mental health services and domestic violence counselling.

Review and evaluation reports