Short-term assistance through a Mortgage Relief Loan is available to people experiencing difficulties with their home loan repayments, as a result of an unforeseen change in their circumstances. There are no application fees or ongoing charges payable.

Clients need to meet a number of criteria to be eligible for a Mortgage Relief Loan.

More information is available on the Department of Communities’ website.

Special eligibility criteria apply to people having difficulty making mortgage repayments as a direct result of recent natural disasters.

Call the Department of Communities Loan Delivery Management on 1300 654 322 for more information.

Responsible department

Department of Communities