The Queensland Government provides a rebate of $63 per year on the cost of reticulated natural gas supplied to the home of the eligible concession card holder. Eligible card holders must be the registered client of a reticulated natural gas retailer at premises that are their principal place of residence and the only premises for which the rebate is claimed. The card holder must live alone or share the home with:

  • their spouse
  • other persons who hold a Pensioner Concession Card or Queensland Seniors Card
  • other persons wholly dependent on them other persons who receive an income support payment from Centrelink, the Commonwealth Government Family Assistance Office or the Department of Veterans’ Affairs, who do not pay rent
  • other persons who live with the cardholder to provide care and assistance and who do not pay rent.

Applicants must also declare that no other people except casual visitors share the residence with them.

Eligible card holders who live in caravan parks or multi-residential buildings may be eligible for the reticulated natural gas rebate if:

  • reticulated natural gas is paid on the basis of individually metered consumption, and
  • the owner/proprietor is prepared to seek the reticulated natural gas rebate on behalf of the resident.

Full eligibility details for the rebate are listed on the application form, which is available from your reticulated natural gas retailer.

If you satisfy these conditions and wish to claim the rebate, you must, at the discretion of the retailer, either complete a written application form or apply by telephone. Your application must be received at least 14 days prior to the preparation of the first reticulated natural gas account to which the rebate applies. The scheme includes reticulated natural gas supplied through the Western Downs Regional Council (Dalby only) and Maranoa Regional Council Roma only).

For more information contact your reticulated natural gas retailer, whose telephone number appears on your account.

A rebate is not available on LPG/bottled gas or bulk hot water accounts for some multi-unit residences.

Responsible department

Department of Communities