The Medical Cooling and Heating Electricity Concession Scheme assists with the electricity costs for eligible customers who have an inability to self-regulate body temperature when exposed to extremes (hot or cold) of environmental temperatures. It is associated with certain medical conditions, for example multiple sclerosis, autonomic system dysfunction, significant burns and severe inflammatory skin conditions.
To be eligible for the concession, the applicant must have a qualifying medical condition, be residing at their principal place of residence and use an air conditioning unit in that residence to meet their heating and cooling requirements. In some instances, it may be appropriate for a parent or legal guardian to apply on behalf of the person with the medical condition.
The applicant and/or legal guardian must hold a Health Care Card or a Pensioner Concession Card and be financially responsible for the payment of their component of the electricity bill.
The concession is not limited to one person per household, but all applicants must meet all of the eligibility criteria.
The application form must be signed by a relevant specialist e.g. neurologist, general physician, dermatologist or in the instance of multiple sclerosis, a general practitioner who has been treating the patient for more than three months.
Full details of eligibility for the concession are contained on the information brochure . For further information and an application form contact Smart Service Queensland on 13 13 04. A list of Frequently Asked Questions is also available.
For further information and an application form contact Smart Service Queensland on 13 QGOV (13 74 68).
Responsible department
Department of Communities
This work is licensed under a Creative Commons Attribution 3.0 Australia License