Where you can use your Seniors Card

The Queensland Seniors Card, Seniors Card +go and Seniors Business Discount Card are accepted at thousands of businesses throughout Queensland. You can also use these cards interstate at businesses participating in discount card schemes for seniors.

When you join the scheme, a Business Discount Directory for Seniors and Carers or your region will be mailed to you with your card. You will receive an updated version of the directory each year unless you indicate otherwise. The directory lists businesses participating in the scheme and their discounts.

You will also find an up-to-date list of participating businesses and their websites online.

The Seniors Card, Seniors Card +go and Seniors Business Discount Card are easy to use. Simply present your card at participating businesses to receive the discount or offer. Please ensure you present your card before requesting a quote, negotiating a price, ordering goods or paying for a product or service.

Can I use my Queensland Seniors Card interstate?

Yes, seniors who travel interstate can receive concession fares on transport.

In return, seniors from other states who travel to Queensland can recceive concession fares on public transport.

This concession only applies to Seniors Card and Seniors Card +go holders. It does not apply to Seniors Business Discount Card holders.

Many interstate businesses also extend their discounts to Queensland cardholders. To find interstate businesses that recognise the Queensland Seniors Card, contact the relevant Seniors Card office and ask for a directory to be posted to you.

Interstate Seniors Card can be used in Queensland

Look for the 'map of Australia' symbol in the discount directory, which indicates a business offers a discount to interstate card holders.

Saving money with Seniors Card or Seniors Business Discount Card

How can I use my card to save money?

• Participating businesses are encouraged to display 'Seniors Card Welcome Here' stickers in their shop windows or near their cash registers.
• Before you shop, check your Business Discount Directory for Seniors and Carers or search online to find the businesses offering discounts in your area.
• Ask the salesperson if they provide discounts to seniors.
• Keep your Business Discount Directory for Seniors and Carers. handy, by the phone, in your glove box or handbag.
• Always present your card when you are getting a written quote, or prior to payment.
• Take your card with you when you travel. All states and territories have a Seniors Card scheme and many businesses accept cards from interstate.

If you have difficulties obtaining discounts from businesses listed in a Business Discount Directory for Seniors and Carers, call (07) 3224 8747.

Tips for using your Seniors Card, Seniors Card +go or Seniors Business Discount Card

• Shop around and compare prices before making a purchase - your card does not guarantee the best price. Your purchase may be cheaper elsewhere.
• Find out the regular retail price prior to asking for a discount.
• Present your Seniors Card or Seniors Business Discount Card at the time of requesting a quote, placing an order or making a booking or payment.
• Businesses do not have to honour discounts after transactions have occurred or orders have been placed.
• It is recommended that you keep all invoices, receipts, quotes, cheque stubs, credit card receipts, guarantees, warranties and any other proof of purchase in a safe place in case you need to make a claim or seek a refund.
• If you have any difficulty in obtaining a discount from a participating business, please call Card Services, Smart Service Queensland, on (07) 3224 8747 so the matter can be followed up.
• Know your rights. For more information contact Office of Fair Trading on 13 QGOV (13 7468).