Department of Communities, Child Safety and Disability Services

Other organisations

DVConnect womensline - 1800 811 811

Provides information, advice and counselling to women affected by domestic and family violence. Also provides referral to women and their children who need crisis accommodation due to domestic and family violence.

Operating hours: 24 hours a day, 7 days a week

Website:www.dvconnect.org

DVConnect mensline - 1800 600 636

Provides information and advice to men affected by domestic and family violence.

Operating hours: 9am to midnight, 7 days a week

Kids Help Line - 1800 551 800

Provides information, counselling and support to children and young people

Operating hours: 24 hours a day, 7 days a week

Website:www.kidshelp.com.au

Immigrant Women's Support Service (IWSS) - 07 3846 3490

Provides support to women from non-English speaking backgrounds, who are affected by domestic and family violence and sexual assault.

Operating hours: 9am - 5pm, 5 days a week

Website: www.iwss.org.au

Lifeline - 13 11 14

Provides a telephone counselling service.

Operating hours: 24 hours a day, 7 days a week

Website: www.lifeline.org.au

Residential Tenancies Authority - 1300 366 311

Provides free tenancy information.

Website: www.rta.qld.gov.au

 

International callers

  • Dial the International access code + Australia country code (61) + Area code + Phone number.

Note: Omit the first zero (0) in the area code of telephone and mobile phone numbers.

Interstate callers

  • Dial the Area code + Phone number.

13/1300 & 1800 numbers

  • 13/1300 and 1800 numbers are available only to callers within Australia.
  • 13/1300 numbers are charged at local call rates.
  • 1800 numbers are toll free.

TTY

TTY (Text Telephone) is an assistive technology allowing for hearing and speech impaired persons to communicate by typing messages. All parties involved must be TTY equipped.