1800 numbers are free; 13 and 1300 numbers are at local call cost unless from a mobile phone.
Getting help for people experiencing violence
If you are in danger right now, call the police or ambulance service on 000.
The following services provide confidential advice and assistance. These services are all free of charge if you call from a land-based telephone line.
Dvconnect womensline on 1800 811 811
Assists women to obtain refuge accommodation, counselling and referral to other services.
Dvconnect mensline on 1800 600 636
Provides counselling, information and referral to men affected by domestic and family violence.
Kids helpline on 1800 551 800
A free confidential telephone counselling service for five to 25-year-olds.
Sexual assault hotline on 1800 010 120
A 24-hour confidential telephone service for women who have been sexually abused or sexually assaulted at any time of their lives.
Immigrant Women's Support Service on 3846 3490 (local call cost if calling from Brisbane)
The Immigrant Women's Support Service (IWSS) is a community based organisation which works with women and children of non-English speaking background who are or have been in violent domestic situations and/or have experienced rape and/or sexual assault.
Other useful contacts
Women's Infolink provides free, confidential information about and referral to community organisations and government departments that support women.
Freecall: 1800 177 577 or TTY - 07 3877 8226. Telephone Interpreter Service: 13 14 50
Legal Aid Queensland
Legal Aid Queensland provides free legal information and advice as well as legal assistance to financially and socially disadvantaged Queenslanders.
Phone: 1300 651 188
Kids Helpline is a 24 hour telephone and online counselling service for children and young people in Australia.
Phone: 1800 551 800
Elder Abuse Prevention Unit
The Elder Abuse Prevention Unit is a state-wide telephone information, support and referral service for anyone experiencing abuse or witnessing the abuse of an older person.
Phone: 1300 651 192
Disability Services Information
The Queensland Government provides a free, statewide information, resource and referral service on disability issues.
Phone: 13 QGOV (13 74 68)
Parentline is a confidential telephone counselling service for parents and/or primary care givers.
Phone: 1300 301 300
Lifeline is a 24-hour telephone counselling services that is available for anyone, at anytime and from anywhere in Australia.
Phone: 13 11 14
Salvo Care Line
Trained counsellors - many of them volunteers - offer telephone counselling 24 hours a day, 365 days a year, for people experiencing a crisis or difficulties. The service is available to anyone.
Phone: 1300 363 622