Queensland Government
Department of Communities, Child Safety and Disability Services
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Youth Justice Services Practice Manual

  1. Case Management Framework (DOC, 264 KB) Case Management Framework (RTF, 264 KB)
    • To explain the purpose and phases of the case management framework and the responsibilities of departmental officers for each of the phases.
  2. Managing and exchanging client information (DOC, 266 KB) Managing and exchanging client information (RTF, 266 KB)
  3. Case management responsibilities (DOC, 260 KB) Case management responsibilities (RTF, 260 KB)
    To explain:
    • who is responsible for managing a young person's youth justice case
    • the responsibilities of departmental officers when a young person moves within Queensland, or interstate or overseas during their supervised order; or moves from interstate to Queensland during their order.
  4. Case plan (DOC, 303 KB) Case plan (RTF, 303 KB)
    • Explains the case plan, including the process of development and maintenance.
  5. General case management issues (DOC, 210 KB) General case management issues (RTF, 210 KB)
    • To explain the process for managing complex youth justice cases and responding to general case management issues.
  6. Recording alerts (DOC, 275 KB) Recording alerts (RTF, 275 KB)
    • To explain who is responsible for recording suicide risk, escape and medical alerts and actions to be taken by departmental officers in response to these events occurring.
  7. Identifying and reporting harm of a young person (DOC, 252 KB) Identifying and reporting harm of a young person (RTF, 252 KB)
    • To define harm and to identify the responsibilities of a departmental officer when they suspect a young person has been, or is at risk of being, harmed.
  8. Working with Child Safety Services (DOC, 283 KB) Working with Child Safety Services (RTF, 283 KB)
    • To identify when and how a caseworker responds to service requests and exchanges information with the Department of Child Safety and the Child Safety After Hours Service Centre.
  9. Arranging a court ordered psychological or psychiatric assessment (DOC, 233 KB) Arranging a court ordered psychological or psychiatric assessment (RTF, 233 KB)
    • To explain the roles and responsibilities of a departmental officer when a court requests a psychological and/or psychiatric assessment of a young person, and to provide guidance on how to engage a practitioner to undertake the assessment.
  10. Police questioning, charging, arresting, bail and custody (DOC, 240 KB) Police questioning, charging, arresting, bail and custody (RTF, 240 KB)
    • To explain the process and responsibilities of departmental officers when the police apprehend, question or charge a young person, consider bail or take a young person into custody.
  11. Youth Justice Conferencing (DOC, 172 KB) Youth Justice Conferencing (RTF, 172 KB)
    To explain:
    • the purpose of youth justice conferencing
    • how a young person is referred to a youth justice conference
    • the responsibilities of departmental officers for undertaking a conference and in developing, implementing and monitoring a conference agreement.
  12. Role of the departmental officer in court (DOC, 391 KB) Role of the departmental officer in court (RTF, 391 KB)
    • To explain the roles and responsibilities of a departmental officer when they prepare for court, attend court and take action following the court proceedings. This chapter also explains the roles of other court personnel and court etiquette.
  13. Bail and the courts (DOC, 213 KB) Bail and the courts (RTF, 213 KB)
    • To explain the process and responsibilities of departmental officers when the court considers a bail application, grants a bail application, or refuses a bail application and orders that a young person is taken into custody.
  14. Conditional Bail Program (DOC, 282 KB) Conditional Bail Program (RTF, 282 KB)
    • To explain the purpose of conditional bail, the processes for developing, implementing and monitoring a conditional bail program, and the responsibilities of departmental officers in administering the program.
  15. Sentence reviews, court errors and appeals (DOC, 264 KB) Sentence reviews, court errors and appeals (RTF, 264 KB)
    • To explain the why, when and how an application is made to a court to review a sentence, correct an error of the court or appeal a sentence, and the responsibilities of departmental officers when preparing an application.
  16. Pre-sentence reports (DOC, 479 KB) Pre-sentence reports (RTF, 479 KB)
    • To explain the purpose of a pre-sentence report and the process and responsibilities of departmental officers when preparing and lodging a pre-sentence report.
  17. Applications for breaches and variations (DOC, 422 KB) Applications for breaches and variations (RTF, 422 KB)
    • To explain the why, when and how an application is made to a court to breach a young person or to vary their order conditions and the responsibilities of departmental officers when preparing an application.
  18. Administering extra conditions (DOC, 346 KB) Administering extra conditions (RTF, 346 KB)
    • To explain the process for administering specific extra conditions attached to supervised orders.
  19. Probation order (DOC, 335 KB) Probation order (RTF, 335 KB)
    • To explain the purpose of a probation order, the guidelines for implementing and monitoring a young person on the order, and the responsibilities of departmental officers in administering the order.
  20. Community service order (DOC, 432 KB) Community service order (RTF, 432 KB)
    • To explain the purpose of a community service order, the guidelines for implementing and monitoring a young person while on a community service order, and the responsibilities of departmental officers in administering the order.
  21. Intensive supervision order (DOC, 362 KB) Intensive supervision order (RTF, 362 KB)
    • To explain the purpose of an intensive supervised order, the guidelines for implementing and monitoring a young person while on an intensive supervision order, and the responsibilities of departmental officers in administering the order.
  22. Conditional release order (DOC, 352 KB) Conditional release order (RTF, 352 KB)
    • To explain the purpose of a conditional release order, the guidelines for implementing and monitoring a young person while on a conditional release order, and the responsibilities of departmental officers in administering the order.
  23. Multiple and combined orders (DOC, 226 KB) Multiple and combined orders (RTF, 226 KB)
    • To explain the processes and responsibilities of departmental officers when a court places a young person on multiple or combined orders.
  24. Detention order and supervised release order (DOC, 354 KB) Detention order and supervised release order (RTF, 354 KB)
    • To explain the purpose of a detention order and a supervised release order, the guidelines for implementing and monitoring a young person while on a detention order and supervised release order, and the responsibilities of departmental officers in administering the orders.
  25. Child Protection Offender Reporting Act (DOC, 217 KB) Child Protection Offender Reporting Act (RTF, 217 KB)