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Smart Service Queensland

If you are looking for a career working with the latest technologies to deliver better service to the people of Queensland, then Smart Service Queensland is looking for you.

Smart Service Queensland is the front door to the Queensland Government. Customers are able to conduct a variety of transactions or get information on a range of agencies via one website, one phone number or one service counter.

Smart Service Queensland is establishing itself as a ‘one-stop shop’ for Queensland Government information and services, which is a ground-breaking change in the way the government does business.

Smart Service Queensland is successfully integrating government services and information from across the public sector to facilitate faster and easier access for Queensland Government customers.

"The people at Smart Service Queensland are fantastic. There is a really great culture within the organisation." Jim Heintzberger, Counter Services Project Officer

If you want to be part of a dynamic, professional and highly motivated team working with some of the most up-to-date technologies, then Smart Service Queensland is your fi rst choice for a rewarding career.

What skills and experience do you need?

At Smart Service Queensland we are looking for a diverse range of skilled staff, including IT and project management professionals, business analysts and client management professionals.

We are also looking for officers in corporate areas such as finance, human resource management, learning and development, marketing and communication, procurement and contract negotiation as well as Integrated Contact Centre staff.

What personal attributes do you need?

To work at Smart Service Queensland you need to:

be a team player and a great communicator
have a strong commitment to excellent customer service
be proactive in identifying business improvement opportunities
to have a strong commitment to the Smart Service Queensland vision and values.

Join Smart Service Queensland if you want a career that:

is challenging and rewarding
has great benefits and flexible working options
is at the forefront of customer service in Queensland
is utilising the latest technologies
has a variety of career paths to choose from
makes a real difference to the lives of Queenslanders.

For more information about jobs at Smart Service Queensland:

Visit: www.qld.gov.au/smartservice
Email: terri.greenfield@smartservice.qld.gov.au
Telephone: (07) 3006 2433