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Access and inclusion

The Department of Communities, Child Safety and Disability Services promotes the importance of access and inclusion for people with disability across all areas so they can participate in community life.

Access and inclusion information on this webpage is provided as a guide only. The degree of accessibility will vary from situation to situation according to a person’s unique set of access requirements in conjunction with their level of ability. The department recommends that when in doubt about the accessibility of a location or business, individuals should contact the facility/service provider to discuss with them their particular access requirements.

The following information is for Queenslanders with disability to access parks and forests, public transport, state and local libraries, Braille trail, cultural and arts, to find accessible toilets and to promote the safe way to use mobility scooters and motorised wheelchairs in the community.

Accessible parks and forests in Queensland

From the bush to the beach, Queensland's parks, forests and reserves showcase the state's unique and irreplaceable natural and cultural values. Queensland Parks and Wildlife service is continually working to improve access to parks, forests and reserves for everyone, including visitors with mobility and vision impairment.

The Find a park or forest is an interactive website designed by the Department of National Parks, Recreation, Sport and Racing to support all Queenslanders in finding the most suitable park or forest in the great state of Queensland.

More information

The Find a park or forest website can be accessed from the Department of National Parks, Recreation, Sport and Racing website.

Accessible toilets – The National Public Toilet Map

The Australian Government, Department of Social Services in partnership with the Department of Health as part of the National Continence Program, The National Public Toilet Map provides information on over 16,000 publicly available toilets across Australia, including accessibility, opening hours and facilities, such as showers and baby change.

More information

The National Public Toilet Map can be accessed from the Australian Government, Department of Social Services website.

Moving around safely on mobility scooters and motorised wheelchairs – Mobile in Moreton

Mobile in Moreton is a safety campaign on the safe way to use mobility scooters and motorised wheelchairs in the community of Moreton.

The campaign, a partnership between Queensland Police Moreton District, Department of Transport and Main Roads and the Moreton Bay Regional Council provides information and guidance for moving about on mobility scooters and motorised wheelchairs.

More information

Mobile in Moreton (PDF) guide can be downloaded from the Queensland Police Service website or from Moreton Bay Regional Council website.

Braille trail – Brisbane City Council

Brisbane City Council provides disability services and facilities that make it easier for everyone to access the city's services.

The Braille trail is one of these facilities which runs down both sides of the Queen Street Mall. Tiles with ridges indicate the direction of travel along the trail. Tiles with raised dots are used as warnings. There are six cross over trails between the two main trails. The trail also now runs through Reddacliff Place between the Treasury Casino and Brisbane Square Building and King George Square between Adelaide and Ann Streets, connecting to the main entrance of City Hall and both entrances of the King George Square Bus station.

More information

If you would like to learn more about the Braille trail or one of the other disability services/facilities that Brisbane City Council has to offer.

Brisbane City Council released the Brisbane Access and Inclusion Plan 2012-2017: Achieving universal inclusion in the life of Brisbane, Australia's new world city. The plan demonstrates Council’s commitment to achieving equitable access and inclusion for everyone.

The Department of Transport and Main Roads is committed to reducing barriers for people with a disability when using the passenger transport network. With approximately 20 per cent of people in Queensland having a disability, this commitment includes providing a transport system that enables people with disability to actively participate in community life.

You can use the TRANSLink journey planner to find what public transport can take you from your starting point to your destination in the great state of Queensland. 

More information

The journey planner can be accessed from the TRANSLink website.

You can download a copy of the Disability Action Plan-Improving Access to 2017 (Disability Action Plan) which outlines how the department can improve accessibility for people with disability using the passenger transport system as a PDF or in Word Format from the TRANSLink website.

Accessible state and local libraries in Queensland

The State Library of Queensland plays a lead role in serving all Queenslanders, through state-wide library services and partnerships with over 340 public libraries, including 22 Indigenous Knowledge Centres (IKCs) and seeks to provide equitable access to all clients using its wide range of services, facilities and resources.

The Find a public library is an interactive website designed by the State Library of Queensland to support all Queenslanders in finding the most suitable public library in the great state of Queensland. 

More information

The Find a public library website can be accessed from the State Library of Queensland website.

Accessible cultural and arts in Queensland

The following information is for people with disability to access cultural and arts events and places across Queensland.

The Queensland Museum is a museum of natural history, cultural heritage, science and human achievement that tells the changing story of Queensland. All entrances and areas in the museum are wheelchair accessible and aim to provide equitable access to all visitors.

Queensland's premier visual arts institution, the Queensland Art Gallery, Gallery of Modern Art (QAGOMA), connects people and art through a dynamic program of Australian and international exhibitions that showcase works from a diverse range of historical and contemporary artists. The gallery is accessible for the mobility impaired with wheelchair access available to both buildings.

The Queensland Martine Museum collections are displayed to the public in the galleries and grounds of the Museum under the broad headings of Navigation, Lighthouses, Ship Models, Marine Engines, Vessels, and the Dry Dock. The majority of the Museum has disability access with ramps or lift access available to all exhibition spaces within the main museum building, and to the grounds.

Queensland Performing Arts Centre (QPAC) is dedicated to being welcoming, accessible and inclusive for the widest possible audience. They are committed to finding solutions to the challenges of their building and surrounds and removing barriers presented to their visitors. QPAC provides a range of services, facilities and programs to enable visitors with special needs to attend performances and participate in programs.

The Queensland Theatre Company is the state's flagship professional theatre company, presenting an annual season of plays every year featuring comedies, classics and new Australian work. Wheelchair access and facilities are available at all theatres. Free hearing enhancement systems are available in most venues, and they offer an audio description service at select performances in the Playhouse for people who are blind or have vision impairment.

More information

To find out more about the following cultural and arts facilities can be accessed from these websites.

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