Department of Communities, Child Safety and Disability Services

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Communicating with people with a disability

People with a disability are mothers, fathers, friends, neighbours, employees, bosses, customers and community leaders. Just like you.

Promoting supportive and inclusive communities where people with a disability can participate equally in community life is an important priority for the department and the state government.

One of the ways we can contribute to achieving this priority is by communicating effectively with and about people with a disability. This involves:

  • ensuring people with a disability have equitable access to information about services, activities, events, and issues affecting their lives
  • interacting with people with a disability in a way that shows we value their contributions and respect their rights
  • using appropriate language when speaking and writing about people with a disability.
The following publications provide practical advice about how we can meet our responsibilities in each of these areas and play our part in building a more supportive Queensland community.
  • A way with words

    A way with words

  • Better Communication postcards

    The Better Communication postcard series provides practical tips to help people feel more comfortable and confident about interacting with people with a disability.

  • Complex communication needs

    The Complex Communication Needs booklet was produced in an acknowledgement of the impact that skilled communication partners can have on the success of communication. Communication board has been developed as a tool to enhance communication between Paramedics and patients.

Related information

See beyond the disability