Queensland Government
Department of Communities, Child Safety and Disability Services

The Better Communication postcard series provides practical tips to help people feel more comfortable and confident about interacting with people with a disability.

The series of six postcards feature people of different age, sex and a range of different disabilities and use humour to highlight common misunderstandings and potential barriers to communicating with people with a disability.

The postcards are part of a series of publications available from the Department of Communities (Disability Services) to encourage people to make Queensland a more supportive place for people with a disability.

If you would like copies of the Better Communication postcards, contact your local Disability Services office.

Two young men. One is saying 'I know you've been down but UM...I was wondering...UM, if you would like, to...if it's not too upsetting to... UM.' And the other man is thinking 'And I thought I had problems'.'Relax. People with a disability are just people'.
Relax. People with a disability are just people (PDF, 525 KB)

A woman on a computer using a mouth stick. A man is showing her two cards one has the letter C and the other a cat. Her screen says C is for condescending and clueless. 'Don't make assumptions about people with a disability'.
Don't make assumptions about people with a disability (PDF, 503 KB)

A blind man and his guidedog are blown over by a man shouting 'lovely weather we're having!'. 'Just because a person has one disability, doesn't mean they have another.'
Just because a person has one disability, doesn't mean they have another (PDF, 481 KB)

A woman is pushing a man in a wheelchair across the road. He is thinking 'But I don't want to cross'. 'People with a disability have their own way of doing things. Ask before you help'.
People with a disability have their own way of doing things. Ask before you help (PDF, 540 KB)

A woman and a man with a salesman. The salesman holds a red jumper and is saying to the woman 'Can you tell him it comes in red, navy or beige. You can also tell him it comes...' 'Speak directly to the person with the disability - not to their carer or interpreter'
Speak directly to the person with the disability - not to their carer or interpreter (PDF, 497 KB)

A man in a wheelchair talking with another man holding a banana. The man in the wheelchair says 'There's a great big gorilla about to take your banana'. The other man replies 'Yes it is a nice banana thanks'. A great big gorilla behind the man is reaching for the banana... 'Take the time to listen you may learn a lot. If you can't understand what someone is saying - just ask again.'
Take the time to listen you may learn a lot. If you can't understand what someone is saying - just ask again (PDF, 511 KB)