Queensland Government
Department of Communities, Child Safety and Disability Services
Home > Disability Services > Community involvement > Queensland consumer satisfaction survey > Former Disability Services Queensland consumer satisfaction survey results 2004

Former Disability Services Queensland consumer satisfaction survey results 2004

The survey showed that 85% of service users and 73% of carers across Queensland were satisfied with the disability services they received.

Across the state of Queensland, 500 people from government and non-government disability sectors were interviewed by telephone during November 2004.

The survey provided results according to the type of disability services received and showed the following:

  • 92% of service users and 85% of carers were satisfied with accommodation support services
  • 87% of service users and 78% of carers were satisfied with accommodation (supported community living) services
  • 81% of service users and 65% of carers were satisfied with community support services
  • 85% of service users and 82% of carers were satisfied with respite services
  • 85% of service users and 74% of carers were satisfied with community access services
  • 81% of service users and 63% of carers were satisfied with local area coordination services
  • 75% of service users were satisfied with their quality of life
  • 87% of service users saw that disability services enhanced their environment and well being.