The Disability Sector Quality System (DSQS) began in July 2004 and provides a framework that acknowledges the importance of delivering quality services which are responsive to the needs of people with a disability.
All specialist disability services delivered or recurrently funded by the Department of Communities (Disability and Community Care Services) work through a cycle towards independent certification against the Queensland Disability Service Standards, Queensland Disability Advocacy Standards or ISO 9001:2008, as appropriate to their service type.
On this site, you will find:
- information about the DSQS
- different ways service providers and service users can participate in the DSQS
- information about our partners
- current developments
- information about the support provided to service providers, service users, families and carers
- a range of quality system publications, tools and resources for service providers, service users, their families and carers.
Specialist disability services delivered or recurrently funded by the Department are required to implement their own quality management system and achieve certification against the Queensland Disability Service Standards, Queensland Disability Advocacy Standards or ISO 9001:2008, as appropriate to their service.
The current development section of the Disability Sector Quality System website provides information on some of quality system project team's current work.
Specialist disability service providers that are developing and implementing their own quality management system have the flexibility to develop their system in a way that suits the needs of their organisation and the needs of their service users.
Throughout the implementation of the Disability Sector Quality System, specialist disability service providers have been supported in many ways to develop and implement their quality management system. The quality system team has used a developmental approach to build capacity and increase capability across the sector
To ensure service users, their families and carers are adequately supported in participating in the quality system, strategies that support these key stakeholders are a key part of the system.
The Disability Sector Quality System, has tools and resources to support specialist disability service providers, service users, families and carers to actively participate in the quality system.
References and resources are useful for specialist disability service providers when developing or consolidating their quality framework. The links below are not exhaustive.
Glossary of terms used within the Disability Sector Quality System.
Disability Sector Quality System contacts.
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