Publications, tools and resources

• Publications

  Refer to this section for the range of posters, fact sheets, brochures and other quality system publications.

• Tools

  Refer to this section for tools to support implementation of the quality system

• Resources

  Refer to this section for the range of resources to support specialist disability service providers, service users, families and carers in the quality system.

• Reviews and evaluations

  Refer to this section for reviews and evaluations relating to the quality system.

Disability Sector Quality System

• Overview of the Disability Sector Quality System
  • Quality system model
    • Quality management system
    • Service user involvement
    • Certification
    • The audit team
    • Certification bodies
    • JAS-ANZ and Procedure 28
  • Standards
    • Queensland Disability Service Standards
    • Queensland Disability Advocacy Standards
    • ISO 9001:2008
• Current developments
  • Disability Sector Quality System Partnership Project
  • Revised National Standards for Disability Services
• Implementing the quality system
  • Step 1: Establishing the quality system framework
  • Step 2: Service user assessment
  • Step 3: Self-assessment
  • Step 4: Continuous improvement
  • Step 5: External validation
  • Post-implementation
• Supporting service providers
  • Financial assistance
    • Service development grants
    • Certification cost grants
    • Surveillance cost grants
  • Sector support
• Supporting service users, families and carers
• Publications, tools and resources
  • Publications
    • Queensland Disability Service Standards booklet
    • Queensland Disability Advocacy Standards booklet
    • Quality system brochures
    • Quality system fact sheets
    • Quality system posters
  • Tools
    • Implementation plan template
    • Service User Participation Snapshot and Guide
    • Standards comparison tool
  • Resources
    • Partners in Quality – Resources and Guide
    • Resource kits
    • Standards: Illustrated Booklet
    • Bringing quality to life DVD
      • Bringing quality to life DVD trailer
        • Bringing quality to life DVD trailer - transcript
    • Interactive Toolkit: Bringing quality to life
    • Interactive Toolkit: Trainer support pack
    • Using the Interactive Toolkit: A guide for families and carers
    • Using the Interactive Toolkit: A guide for service providers
  • Reviews and evaluations
    • Audit-trained Service User Summary Report
• References and resources
• Glossary
• Contacts