Disability Sector Quality System: Your participation
This brochure provides information on the opportunities for service users to:
- participate in the Disability Sector Quality System
- provide feedback to specialist disability service providers
- make decisions about the support they receive from their specialist disability service provider.
Your participation brochure Your participation brochure
Disability Sector Quality System: Making complaints and feeling safe to do so
This brochure explains:
- people's rights to complain about specialist disability services without fear of retribution
- the range of processes to resolve complaints
- the process to make a complaint about an audit team.
Making complaints and feeling safe to do so brochure Making complaints and feeling safe to do so brochure
All brochures are available in alternative formats (including large print) on request. For a hardcopy of any of the brochures, please contact Disability Information Service on 1800 177 120.
This work is licensed under a Creative Commons Attribution 3.0 Australia License