Queensland Government
Department of Communities, Child Safety and Disability Services
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Guide, hearing and assistance dogs

Harry the assistance dog.

The Guide, Hearing and Assistance Dogs Act 2009 came into effect on 1 July 2009.

The new legislation ensures that every person who relies on a guide, hearing or assistance dog has the same access rights as others to public places and public passenger vehicles. This includes cafes, restaurants, pubs, clubs, sports venues, taxis and buses.

  • About guide, hearing and assistance dogs legislation

    A guide dog, hearing dog or assistance dog is specially trained to perform specific physical tasks and behaviours to assist a person with a disability and reduce their need for support.

  • For handlers

    Information for people with a disability who rely on a guide, hearing or assistance dog for support.

  • For trainers

    The PAT establishes a minimum standard for guide, hearing and assistance dogs certified under the legislation.

  • Public Access Test (PAT)

    A significant component of certifying a guide, hearing or assistance dog under the Guide, Hearing and Assistance Dogs Act 2009 (the Act) is the successful completion of a Public Access Test (PAT) form.

  • Contacts

  • Resources