Queensland Government
Department of Communities, Child Safety and Disability Services
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How to contact Disability Services and request support

You can contact Disability Services in a number of ways, but the easiest and most convenient method is by telephone. You can call Disability Services free of charge through Smart Service Queensland on 1800 177 120*, or you can phone your local Disability Services service centre direct.

When you call us you will be able to speak to one of our specially trained intake officers. They can help answer your questions and provide information about supports that may be available. If you want to request specialist support, the intake officer will gather information from you and guide you through our intake process.

Although the telephone is the easiest way to contact us, you can also:

  • go in person to your local Disability Services service centre
  • send Disability Services an email, fax or letter with your contact details
  • complete the new Request for Assistance Form and post, fax or take it in person to your nearest Disability Services service centre.

If you send us your details or complete a Request for Assistance Form we will contact you using the details supplied.

For further information you can download the fact sheet 'How to contact Disability Services and request help (PDF, 124 KB) How to contact Disability Services and request help (RTF, 91 KB)'.

* Calls from mobile phones are charged at applicable rates.