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Complaints contacts

Regional service centres – key contacts

Child Safety Complaints Unit

Contact your local child safety service centre for a complaints officer in your child safety regional office or Complaints and Review listed below.

If the matter relates to allegations of suspected harm, or risk of harm to a child or young person, please contact your local child safety service centre during business hours, or the child safety after hours service centre outside business hours.

Postal address:
PostChild Safety Complaints Unit, Complaints and Review, Department of Communities GPO Box 806 Brisbane Qld 4001
Phone:
Work1800 080 464
Email:

Disability and Communities Complaints Unit

Contact your regional service centre for a complaints officer or the Disability and Communities Complaints Unit.

Postal address:
PostDisability and Communities Complaints Unit, Complaints and Review, Department of Communities GPO Box 806 Brisbane Qld 4001
Phone:
Work07 3224 7179
Email:

Housing Appeals and Review Unit

Contact your local office to provide feedback or make a complaint.

If you do not wish to talk about the matter with local office staff or if they are unable to resolve it, you can contact the Housing Appeals and Review Unit or submit an online feedback or complaint form.

Postal address:
PostHousing Appeals and Review Unit, Complaints and Review, Department of Communities Reply Paid 806 Brisbane Qld 4001
Phone:
Work1300 557 245
Fax:
Fax07 3225 1912
Email: