The Department of Communities is committed to providing a high level of service to our clients and we respect the right of individuals to give feedback on the department’s actions, services or products.
Clients, their representatives and members of the community have the right to make a complaint or raise concerns if they are unhappy with a service provided or not provided or funded by the department.
The Disability and Communities Complaints Unit manages complaints for the following service areas:
- Aboriginal and Torres Strait Islander Services
- Community Services
- Disability and Community Care Services
- Multicultural Services
- Sport and Recreation Services
- Women’s Services.
The following information is available to help you make a complaint and to understand the department’s complaints management process:
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