Some decisions made by departmental staff about housing services provided to clients or registered housing providers can be appealed (reviewed).
For details about what decisions can be appealed (reviewed) and the formal process to follow, please read the relevant fact sheet.
Applications for an appeal (review) must be in writing and must use the correct application form. On this form, you must give details of the decision you wish to have appealed (reviewed) and your reasons for doing so. You will need to make the application within 28 days of becoming aware of the decision.
Housing appeals and review fact sheets
- How to appeal - information for clients How to appeal - information for clients
Most decisions made by the department regarding housing services can be appealed. If you have discussed your concerns with department staff but remain unsatisfied with the decision presented to you, you can appeal this decision using an appeals process. - How to make an application for review: registered providers How to make an application for review: registered providers
If the department has made a decision under the Housing Act 2003 regarding your registration or the appointment of an interim manager to your organisation, you can apply to have this decision reviewed using the review process.
Housing appeals and review forms
- Housing Applicants Appeal Application Form Housing Applicants Appeal Application Form
This form is to be completed for an application under Section 65 of the Housing Act 2003 (the Act) to apply for review of a decision under Section 63(a) of the Act relating to the provision of public housing. This form also may be used to appeal other types of departmental decisions regarding the provision of housing services that are not referred to in Section 63. - Registered Providers Appeal Application Form Registered Providers Appeal Application Form
This form is to be completed for an application under Section 65 of the Housing Act 2003 (the Act) for review of a decision under Section 63(b) to (f) of the Act relating to registered providers.
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