Department of Communities, Child Safety and Disability Services

You are here:

  1. Home
  2. About us
  3. Right to Information

Right to Information

What is Right to Information?

The Right to Information is the Queensland Government's approach to giving the community greater access to information .

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.

New legislation replacing the Freedom of Information Act 1992 came into effect on 1 July 2009, namely:

The Right to Information reforms aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

Our Right to Information factsheet (PDF, 93 KB) Right to Information factsheet (RTF, 27 KB) will explain the department's approach to providing the community with greater access to information.

More information about Right to Information is available on the Queensland Government website.

Accessing information

Information about the department's services and business operations is provided in many of our corporate documents, which are available through our publication scheme. We also make available information already released through RTI in a disclosure log.

To access other information, you will need to make a formal application under the Right to Information Act 2009 or the Information Privacy Act 2009 (if it relates to your personal information).

Publication scheme - published information

Our publication scheme describes and categorises information which is routinely published by the department. In most cases, this information is available online and can be accessed directly from the publication scheme.

Disclosure log - released Right to Information requests

Our disclosure log provides information of wider public interest that has been released under the Right to Information Act 2009.

Applying for information

Where the information you require is not available on our publication scheme or disclosure log, you may make application under the Right to Information Act 2009. Where the information you require is your own personal information, you may make application under the Information Privacy Act 2009.

Your application must:

  • be in writing in the approved form
  • provide an address to which a notification of the decision may be sent
  • include payment of application fee of $41.90 if the information you request is not related to your personal information

You can apply online using the Queensland Government's online application form.

You may also apply directly to the department by downloading the Right to Information and Information Privacy access application form (PDF).

To apply directly to the department, complete the form above and post to:

Information Access and Amendment Unit
Corporate Services
Department of Communities, Child Safety and Disability Services
GPO Box 806
BRISBANE QLD 4001

When applying directly to the department, you should also include certified copies of appropriate identification.

Enquiries and feedback

If you have any enquiries or feedback regarding Right to Information, please contact:

Postal address:

Information Access and Amendment Unit
Corporate Services
Department of Communities, Child Safety and Disability Services
GPO Box 806
BRISBANE QLD 4001

Freecall: 1800 809 078

Phone: (07) 3224 2242
Fax: (07) 3224 7050
Email: rti@communities.qld.gov.au