Queensland Government
Our policies
This class of information in our publication scheme provides information about protocols for delivering our functions and responsibilities.
You can access information for the whole of the Department of Communities, or for each of our service areas: Child Safety, Community Services, Disability and Community Care, Housing and Homelessness and Sport and Recreation.
| Published information | Summary | Service area |
|---|---|---|
Access to services provided and funded by Disability and Community Care Services | The process to access specialist disability services is guided by policies to ensure it is consistent, transparent and responsive to people who are seeking supports. These policies cover a person's pathway through contact, assessment, prioritisation and linking to services. | Disability and Community Care |
In 2003 the Queensland Government Carer Recognition Policy was released as a crucial first step in the Government's commitment and acknowledgment of the valuable role of Queensland carers. | Disability and Community Care | |
The Department of Communities is the lead agency for the whole of government response to child protection in Queensland. The Child Safety Practice Manual is one of a set of 'authority documents' that collectively make up the policy and procedural documentation of the Department of Child Safety. The purpose of the practice manual is to facilitate standardised practice across the state. | Child Safety | |
The single Code of Conduct for the Queensland Public Service (the Code) is one element of the Queensland Government's Integrity and Accountability reforms and assists in supporting ethical standards of behaviour and expectation across government. Underpinning the Code are the four ethics principles contained in the Public Sector Ethics Act 1994, which are fundamental to open, transparent and accountable public administration and form the standard of conduct expected of all public service employees. | Whole-of-department | |
The Disability Sector Quality System began in July 2004 and provides a framework that acknowledges the importance of delivering quality services which are responsive to the needs of people with a disability. | Disability and Community Care | |
The Queensland Government has adopted an integrated, multi-level approach to community engagement. It includes innovations and reforms in Parliament, Executive Government and across Queensland Government agencies. | Community Services | |
The project aims to establish and maintain collaborative practices between mental health and disability service providers as a fundamental step in improved quality of service provision for people with intellectual disability and mental illness. | Disability and Community Care | |
Program Specification for Home and Community Care (HACC) Home Modification service. | Housing and Homelessness | |
Program Specification for Home Assist Secure (HAS). | Housing and Homelessness | |
Guidelines for the delivery of Home Assist Secure services in social housing. | Housing and Homelessness | |
Guidelines for the delivery of Home Assist Secure services in social housing. | Housing and Homelessness | |
Mina Mir Lo Ailan Mun: Proper Communication with Torres Strait Islander Peoples | This is a guide to help you when you are consulting with Queensland Torres Strait Islander individuals, groups and/or communities. The information is useful for consultations held in urban, rural and remote settings. | Community Services |
This manual (draft version 1.1.) is designed to assist organisations providing out-of-home care services under the Child Protection Act 1999 to undertake the necessary steps to obtain and maintain a valid care service licence. | Child Safety | |
If you have an outstanding debt, you can still apply for housing assistance and be placed on the housing register. However, you will not be offered housing assistance until the debt is repaid. | Housing and Homelessness | |
Professional Practice Principles - Working with men who perpetrate domestic and family violence | This document accompanies the Professional Practice Standards – Working with men who perpetrate domestic and family violence. This document is designed to accompany the standards as a guide to many of the contextual or background issues relating to work with men who perpetrate domestic and family violence. | Community Services |
Protocols for Consultation and Negotiation with Aboriginal People | This is a guide to help you when you are consulting with Queensland Aboriginal individuals, groups and/or communities. The information is useful for consultations held in urban, rural and remote settings. | Community Services |
The State Community Recovery Plan recognises that effective community recovery relies on a cooperative, multi-agency approach to supporting individuals and communities recover from a disaster. | Community Services | |
Program Specification for the Tenant Advice and Advocacy Service Queensland (TAASQ). | Housing and Homelessness | |
The Youth Justice Conferencing Practice Manual provides procedures for managing a referral to a youth justice conference in accordance with the relevant provision of the Youth Justice Act 1992. | Community Services | |
The Youth Justice Services Practice Manual is a ‘how to’ manual primarily for youth justice service caseworkers, court officers, team leaders and managers. | Community Services |
Last reviewed 15 September 2010
Last modified 15 May 2012
This work is licensed under a Creative Commons Attribution 3.0 Australia License