Comprehensive information on Homelessness Programs’ purpose and scope, and expectations and requirements of homelessness grant funding, are now available on the department’s website.
The 44-page Homelessness Program Guidelines were developed as part of an evidence-based program management framework, and incorporate evidence on quality service delivery into a new service delivery framework.
Kerry Boman, Principal Program Officer, Homelessness Programs, played a key role in developing the guidelines.
“It is wonderful to have a clear framework for deciding the sorts of services the department will fund and the appropriate service models,” she said.
Consistent with Opening Doors, the Queensland Strategy for Reducing Homelessness 2011-14, evidence-based service delivery is being implemented in the current transition of homelessness services to output-based funding, due for completion in 2013.
The guidelines are designed for departmental staff and non-government organisations and will help staff to better understand and support changes that may be required to realign homelessness funded service delivery.
A series of well-received regional visits have been conducted by the department’s Homelessness Programs staff to present the guidelines and provide an opportunity for people in the regions to discuss individual services and operational issues.