Policies, procedures and other resources for providing social housing assistance to people in housing need are found under the following headings:
Strategy Documents
- Community Housing Direction Statement 2006 - 2011
- Strengthening Social Housing Strategy
Program Information
The social housing programs funded by the department and the obligations of providers funded under these programs.
Being a Provider
Information about being a Social Housing provider including Registration, Service Reviews.
- Registration as a provider under the Housing Act 2003.
- Service reviews of provider compliance with funded service obligations.
Allocating assistance
Procedures, tools and other resources for allocating housing to eligible applicants.
Managing tenancies
Procedures, tools and resources for delivering housing assistance (tenancy and property management), including rent setting, managing transfers and exits.
Important contact details
Useful telephone numbers, addresses and email contacts for community housing providers to use when contacting the department for housing related enquiries.
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