Queensland Government
Department of Housing and Public Works
Home > Community and homelessness programs

Housing Service Centres

The department has offices throughout Queensland. For information about Housing Service Centres in your area view the list of offices at the bottom of the page or the printable list (PDF, 24 KB) printable list (RTF, 87 KB)) of office contact details.

Housing Service Centres are open 8.30 am to 4.30 pm Monday to Friday unless stated otherwise.

To find the Housing Service Centre for your suburb or town, search in Town and suburb list A to K (PDF, 102 KB) Town and suburb list A to K (RTF, 2.4 MB) and Town and suburb list L to Z (PDF, 103 KB) Town and suburb list L to Z (RTF, 2 MB).

More information about the department's regional boundaries is also available including a map of the regions.

Our services are delivered through four regions:

Table of contents:

Northern Region

Queensland Government Service Centre

Note: Open 8.30 am to 4.30 pm Monday to Friday

Address:
Ground Floor, William McCormack Place,
5B Sheridan Street, Cairns Qld 4870
General enquiries:
07 4036 5460
Toll free:
1800 623 208
Maintenance enquiries:
1300 650 910
After hours emergency maintenance:
1800 808 107
Fax:
07 4036 5578
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Ravenshoe Queensland Government Agent Program

Note: open 9 am to 4.30 pm Monday to Friday

Address:
Grigg Street, Ravenshoe Qld 4888
Postal address:
PO Box 43, Ravenshoe Qld 4888
Phone:
07 4097 6660
Fax:
07 4097 6830

Mt Garnett Queensland Government Agent Program

Note: Open 10 am to 3 pm Mondays and Wednesdays only

Address:
Garnett Street, Mt Garnett Qld 4872
Phone:
07 4097 9005
Fax:
07 4097 9036

Herberton Queensland Government Agent Program

Note: Open 9 am to 4 pm Thursdays only

Address:
56 Grace Street, Herberton Qld 4887
Postal address:
PO Box 130, Herberton Qld 4887
Phone:
07 4096 2702
Fax:
07 4096 2704

Malanda Queensland Government Agent Program

Note: Open 9 am to 4.30 pm Friday only

Address:
31 James Street, Malanda Qld 4885
Phone:
07 4096 5277

Thursday Island Housing Service Centre

Address:
37 Douglas Street, Thursday Island Qld 4875
Postal address:
PO Box 514, Thursday Island Qld 4875
General enquiries:
07 4212 1117
Maintenance enquiries:
1300 650 910
After hours emergency maintenance:
1800 808 107
Fax:
07 4069 2154
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Townsville Housing Service Centre

Address:
2/143 Walker Street, Townsville Qld 4810
Postal address:
PO Box 953, Townsville Qld 4810
General enquiries:
07 4760 7378
Toll free:
1800 806 197
Maintenance enquiries:
1300 650 913
After hours emergency maintenance:
1800 808 107
Fax:
07 4760 7376
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Mount Isa Housing Service Centre

Address:
19 West Street, Mount Isa Qld 4825
Postal address:
PO Box 1866, Mt Isa Qld 4825
General enquiries:
07 4747 2137
Toll free:
1800 620 466
Maintenance enquiries:
1300 650 912
After hours emergency maintenance:
1800 808 107
Fax:
07 4747 2138
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Central Region

Mackay Housing Service Centre

Address:
22-30 Wood Street, Mackay Qld 4740
Postal address:
PO Box 978, Mackay Qld 4740
General enquiries:
07 4967 0888
Toll free:
1800 069 237
Maintenance enquiries:
1300 650 914
After hours emergency maintenance:
1800 808 107
Fax:
07 4967 0906
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Collinsville Queensland Government Agent Program

Note: Open 9 am to 12.30 pm and 2 pm to 4.30 pm Monday to Friday

Address:
64 Sonoma Street, Collinsville Qld 4804
Postal address:
PO Box 58, Collinsville Qld 4804
Phone:
07 4785 5567
Fax:
07 4785 5789

Rockhampton Housing Service Centre

Address:
State Government Building, Level 3, 209 Bolsover Street, Rockhampton Qld 4700
Postal address:
PO Box 1330, Rockhampton Qld 4700
General enquiries:
07 4938 4089
Toll free:
1800 801 176
Maintenance enquiries:
07 4938 4085
Maintenance (Country):
1800 817 029
After hours emergency maintenance:
1800 808 107
Fax:
07 4938 4088
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Emerald Housing Service Centre

Address:
27A Hospital Road, Emerald Qld 4720
Postal address:
PO Box 37, Emerald Qld 4720
General enquiries:
07 4987 4871
Toll free:
1800 659 160
Maintenance enquiries:
07 4982 3090
Maintenance (Country):
1800 817 029
After hours emergency maintenance:
1800 808 107
Fax:
07 4982 1721
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Gladstone Housing Service Centre

Address:
147 Goondoon Street, Gladstone Qld 4680
Postal address:
PO Box 5082, Gladstone Qld 4680
General enquiries:
07 4979 6560
Toll free:
1800 266 807
Maintenance enquiries:
07 4979 4960
After hours emergency maintenance:
1800 808 107
Fax:
07 4979 6574
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Bundaberg Housing Service Centre

Address:
16 Quay Street, Bundaberg Qld 4670
Postal address:
PO Box 1120, Bundaberg Qld 4670
General enquiries:
07 4131 5990
Toll free:
1800 809 835
Maintenance enquiries:
1800 633 949
After hours emergency maintenance:
1800 808 107
Fax:
07 4131 5989
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Maryborough Housing Service Centre

Address:
116 Lennox Street, Maryborough Qld 4650
Postal address:
PO Box 535, Maryborough Qld 4650
General enquiries:
07 4121 1918
Toll free:
1800 623 242
Maintenance enquiries:
1300 137 687
After hours emergency maintenance:
1800 808 107
Fax:
07 4121 1775
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Southern Region

Toowoomba Housing Service Centre

Address:
Level 2 Condamine Centre, 10 Russell Street, Toowoomba Qld 4350
Postal address:
PO Box 418, Toowoomba Qld 4350
General enquiries:
07 4615 3560
Toll free:
1800 623 435
Maintenance enquiries:
1300 650 915
After hours emergency maintenance:
1800 808 107
Fax:
07 4615 3679
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Ipswich Housing Service Centre

Address:
5-7 Wharf Street, Ipswich Qld 4305
Postal address:
PO Box 263, Ipswich Qld 4305
General enquiries:
07 3280 1420
Toll free:
1800 636 390
Maintenance enquiries:
07 3280 1778
After hours emergency maintenance:
1800 808 107
Fax:
07 3280 1636 or 07 3280 1634
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Capalaba Housing Service Centre

Address:
36 Old Cleveland Road, Capalaba Qld 4157
Postal address:
PO Box 91, Capalaba Qld 4157
General enquiries:
07 3362 9100
Maintenance enquiries:
07 3362 9109
After hours emergency maintenance:
1800 808 107
Fax:
07 3362 9104
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Robina Housing Service Centre

Address:
Robina Town Centre, Qld 4230
Postal address:
PO Box 4059, Robina Town Centre Qld 4230
General enquiries:
07 5583 2200
Maintenance enquiries:
1300 650 917
After hours emergency maintenance:
1800 808 107
Fax:
07 5583 2242
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Woodridge Housing Service Centre

Address:
11 Station Road, Woodridge Qld 4114
Postal address:
PO Box 5, Woodridge Qld 4114
General enquiries:
07 3884 9800
Maintenance enquiries:
07 3884 9840
After hours emergency maintenance:
1800 808 107
Fax:
07 3884 9830
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Brisbane and North Coast Region

Fortitude Valley Housing Service Centre

Address:
505 St Pauls Terrace, Fortitude Valley Qld 4006
Postal address:
PO Box 445, Fortitude Valley Qld 4006
General enquiries:
07 3872 0320
Maintenance enquiries:
07 3872 0303
After hours emergency maintenance:
1800 808 107
Fax:
07 3872 0366
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Chermside Housing Service Centre

Address:
3rd Floor, 18 Banfield Street, Chermside Qld 4032
Postal address:
PO Box 2352, Chermside Qld 4032
General enquiries:
07 3896 9900
Maintenance enquiries:
07 3896 9973
After hours emergency maintenance:
1800 808 107
Fax:
07 3896 9904
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Buranda Housing Service Centre

Address:
Level 1, 221 Logan Road, Buranda Qld 4102
Postal address:
PO Box 230, Stones Corner Qld 4120
General enquiries:
07 3405 5300
Maintenance enquiries:
07 3405 5322
After hours emergency maintenance:
1800 808 107
Fax:
07 3405 5324
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Inala Housing Service Centre

Address:
14 Wirraway Parade, Inala QLD 4077
Postal address:
PO Box 258, Inala Qld 4077
General enquiries:
07 3362 9200
Maintenance enquiries:
07 3362 9230
After hours emergency maintenance:
1800 808 107
Fax:
07 3362 9220
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Caboolture Housing Service Centre

Address:
Level 5, Caboolture Park Shopping Centre, 60-78 King Street, Caboolture Qld 4510
Postal address:
PO Box 588, Caboolture Qld 4510
General enquiries:
07 5431 2501
Maintenance enquiries:
07 3480 1580
After hours emergency maintenance:
1800 808 107
Fax:
07 5431 2505
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Redcliffe Housing Service Centre

Address:
Level 1, Blue Water Square Shopping Centre, 20 Anzac Avenue, Redcliffe Qld 4020
Postal address:
PO Box 132, Redcliffe Qld 4020
General enquiries:
07 3480 1550
Maintenance enquiries:
07 3480 1580
After hours emergency maintenance:
1800 808 107
Fax:
07 3480 1577
Email:
ICCHousingEnquiries@smartservice.qld.gov.au

Queensland Government Service Centre

Address:
Ground floor, 12 First Avenue, Maroochydore Qld 4558
Postal address:
PO Box 99, Maroochydore Qld 4558
General enquiries:
07 5352 7333
Maintenance enquiries:
1300 650 916 (Coolum Beach and south) or 1300 137 687 (Peregian Beach and north)
After hours emergency maintenance:
1800 808 107
Fax:
07 5475 9701
Email:
ICCHousingEnquiries@smartservice.qld.gov.au