The department has offices throughout Queensland. For information about Housing Service Centres in your area view the list of offices at the bottom of the page or the printable list printable list ) of office contact details.
Housing Service Centres are open 8.30 am to 4.30 pm Monday to Friday unless stated otherwise.
To find the Housing Service Centre for your suburb or town, search in Town and suburb list A to K Town and suburb list A to K and Town and suburb list L to Z Town and suburb list L to Z .
More information about the department's regional boundaries is also available including a map of the regions.
Our services are delivered through four regions:
Northern Region
Queensland Government Service Centre
Note: Open 8.30 am to 4.30 pm Monday to Friday
- Address:
- Ground Floor, William McCormack Place,
5B Sheridan Street, Cairns Qld 4870 - General enquiries:
- 07 4036 5460
- Toll free:
- 1800 623 208
- Maintenance enquiries:
- 1300 650 910
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4036 5578
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Ravenshoe Queensland Government Agent Program
Note: open 9 am to 4.30 pm Monday to Friday
- Address:
- Grigg Street, Ravenshoe Qld 4888
- Postal address:
- PO Box 43, Ravenshoe Qld 4888
- Phone:
- 07 4097 6660
- Fax:
- 07 4097 6830
Mt Garnett Queensland Government Agent Program
Note: Open 10 am to 3 pm Mondays and Wednesdays only
- Address:
- Garnett Street, Mt Garnett Qld 4872
- Phone:
- 07 4097 9005
- Fax:
- 07 4097 9036
Herberton Queensland Government Agent Program
Note: Open 9 am to 4 pm Thursdays only
- Address:
- 56 Grace Street, Herberton Qld 4887
- Postal address:
- PO Box 130, Herberton Qld 4887
- Phone:
- 07 4096 2702
- Fax:
- 07 4096 2704
Malanda Queensland Government Agent Program
Note: Open 9 am to 4.30 pm Friday only
- Address:
- 31 James Street, Malanda Qld 4885
- Phone:
- 07 4096 5277
Thursday Island Housing Service Centre
- Address:
- 37 Douglas Street, Thursday Island Qld 4875
- Postal address:
- PO Box 514, Thursday Island Qld 4875
- General enquiries:
- 07 4212 1117
- Maintenance enquiries:
- 1300 650 910
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4069 2154
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Townsville Housing Service Centre
- Address:
- 2/143 Walker Street, Townsville Qld 4810
- Postal address:
- PO Box 953, Townsville Qld 4810
- General enquiries:
- 07 4760 7378
- Toll free:
- 1800 806 197
- Maintenance enquiries:
- 1300 650 913
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4760 7376
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Mount Isa Housing Service Centre
- Address:
- 19 West Street, Mount Isa Qld 4825
- Postal address:
- PO Box 1866, Mt Isa Qld 4825
- General enquiries:
- 07 4747 2137
- Toll free:
- 1800 620 466
- Maintenance enquiries:
- 1300 650 912
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4747 2138
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Central Region
Mackay Housing Service Centre
- Address:
- 22-30 Wood Street, Mackay Qld 4740
- Postal address:
- PO Box 978, Mackay Qld 4740
- General enquiries:
- 07 4967 0888
- Toll free:
- 1800 069 237
- Maintenance enquiries:
- 1300 650 914
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4967 0906
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Collinsville Queensland Government Agent Program
Note: Open 9 am to 12.30 pm and 2 pm to 4.30 pm Monday to Friday
- Address:
- 64 Sonoma Street, Collinsville Qld 4804
- Postal address:
- PO Box 58, Collinsville Qld 4804
- Phone:
- 07 4785 5567
- Fax:
- 07 4785 5789
Rockhampton Housing Service Centre
- Address:
- State Government Building, Level 3, 209 Bolsover Street, Rockhampton Qld 4700
- Postal address:
- PO Box 1330, Rockhampton Qld 4700
- General enquiries:
- 07 4938 4089
- Toll free:
- 1800 801 176
- Maintenance enquiries:
- 07 4938 4085
- Maintenance (Country):
- 1800 817 029
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4938 4088
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Emerald Housing Service Centre
- Address:
- 27A Hospital Road, Emerald Qld 4720
- Postal address:
- PO Box 37, Emerald Qld 4720
- General enquiries:
- 07 4987 4871
- Toll free:
- 1800 659 160
- Maintenance enquiries:
- 07 4982 3090
- Maintenance (Country):
- 1800 817 029
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4982 1721
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Gladstone Housing Service Centre
- Address:
- 147 Goondoon Street, Gladstone Qld 4680
- Postal address:
- PO Box 5082, Gladstone Qld 4680
- General enquiries:
- 07 4979 6560
- Toll free:
- 1800 266 807
- Maintenance enquiries:
- 07 4979 4960
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4979 6574
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Bundaberg Housing Service Centre
- Address:
- 16 Quay Street, Bundaberg Qld 4670
- Postal address:
- PO Box 1120, Bundaberg Qld 4670
- General enquiries:
- 07 4131 5990
- Toll free:
- 1800 809 835
- Maintenance enquiries:
- 1800 633 949
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4131 5989
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Maryborough Housing Service Centre
- Address:
- 116 Lennox Street, Maryborough Qld 4650
- Postal address:
- PO Box 535, Maryborough Qld 4650
- General enquiries:
- 07 4121 1918
- Toll free:
- 1800 623 242
- Maintenance enquiries:
- 1300 137 687
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4121 1775
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Southern Region
Toowoomba Housing Service Centre
- Address:
- Level 2 Condamine Centre, 10 Russell Street, Toowoomba Qld 4350
- Postal address:
- PO Box 418, Toowoomba Qld 4350
- General enquiries:
- 07 4615 3560
- Toll free:
- 1800 623 435
- Maintenance enquiries:
- 1300 650 915
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 4615 3679
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Ipswich Housing Service Centre
- Address:
- 5-7 Wharf Street, Ipswich Qld 4305
- Postal address:
- PO Box 263, Ipswich Qld 4305
- General enquiries:
- 07 3280 1420
- Toll free:
- 1800 636 390
- Maintenance enquiries:
- 07 3280 1778
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3280 1636 or 07 3280 1634
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Capalaba Housing Service Centre
- Address:
- 36 Old Cleveland Road, Capalaba Qld 4157
- Postal address:
- PO Box 91, Capalaba Qld 4157
- General enquiries:
- 07 3362 9100
- Maintenance enquiries:
- 07 3362 9109
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3362 9104
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Robina Housing Service Centre
- Address:
- Robina Town Centre, Qld 4230
- Postal address:
- PO Box 4059, Robina Town Centre Qld 4230
- General enquiries:
- 07 5583 2200
- Maintenance enquiries:
- 1300 650 917
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 5583 2242
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Woodridge Housing Service Centre
- Address:
- 11 Station Road, Woodridge Qld 4114
- Postal address:
- PO Box 5, Woodridge Qld 4114
- General enquiries:
- 07 3884 9800
- Maintenance enquiries:
- 07 3884 9840
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3884 9830
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Brisbane and North Coast Region
Fortitude Valley Housing Service Centre
- Address:
- 505 St Pauls Terrace, Fortitude Valley Qld 4006
- Postal address:
- PO Box 445, Fortitude Valley Qld 4006
- General enquiries:
- 07 3872 0320
- Maintenance enquiries:
- 07 3872 0303
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3872 0366
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Chermside Housing Service Centre
- Address:
- 3rd Floor, 18 Banfield Street, Chermside Qld 4032
- Postal address:
- PO Box 2352, Chermside Qld 4032
- General enquiries:
- 07 3896 9900
- Maintenance enquiries:
- 07 3896 9973
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3896 9904
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Buranda Housing Service Centre
- Address:
- Level 1, 221 Logan Road, Buranda Qld 4102
- Postal address:
- PO Box 230, Stones Corner Qld 4120
- General enquiries:
- 07 3405 5300
- Maintenance enquiries:
- 07 3405 5322
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3405 5324
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Inala Housing Service Centre
- Address:
- 14 Wirraway Parade, Inala QLD 4077
- Postal address:
- PO Box 258, Inala Qld 4077
- General enquiries:
- 07 3362 9200
- Maintenance enquiries:
- 07 3362 9230
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3362 9220
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Caboolture Housing Service Centre
- Address:
- Level 5, Caboolture Park Shopping Centre, 60-78 King Street, Caboolture Qld 4510
- Postal address:
- PO Box 588, Caboolture Qld 4510
- General enquiries:
- 07 5431 2501
- Maintenance enquiries:
- 07 3480 1580
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 5431 2505
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Redcliffe Housing Service Centre
- Address:
- Level 1, Blue Water Square Shopping Centre, 20 Anzac Avenue, Redcliffe Qld 4020
- Postal address:
- PO Box 132, Redcliffe Qld 4020
- General enquiries:
- 07 3480 1550
- Maintenance enquiries:
- 07 3480 1580
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 3480 1577
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
Queensland Government Service Centre
- Address:
- Ground floor, 12 First Avenue, Maroochydore Qld 4558
- Postal address:
- PO Box 99, Maroochydore Qld 4558
- General enquiries:
- 07 5352 7333
- Maintenance enquiries:
- 1300 650 916 (Coolum Beach and south) or 1300 137 687 (Peregian Beach and north)
- After hours emergency maintenance:
- 1800 808 107
- Fax:
- 07 5475 9701
- Email:
- ICCHousingEnquiries@smartservice.qld.gov.au
