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Planting the seeds to create communal vegetable gardens
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Have your say on tenant participation
Shirley Hughson Tenant Group
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Tenant News September 2009
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We're now the Department of Communities
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Department helps tenants to buy their own home
2009 Water-Wise Garden Awards
Neighbour Day 2009
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Tenant News goes audio!
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Tenant News December 2008
Minister’s message
Director-General’s message
Training workshops for tenants across the state
National Rental Affordability Scheme
RentConnect – a new assistance service
Discount card for carers
Community Renewal helping employment prospects in Townsville
New units in Stafford
Plans for Queensland’s future — Toward Q2
Garden Awards a blooming success
Your tenancy and the Ongoing Eligibility policy
New policy and criteria for transfers
Tips for paying rent over Christmas
Do you receive Veterans' Affairs payments?
Celebrate Queensland's 150th anniversary
Prepare for the storm season
South East Queensland water restrictions eased
Tenant News goes audio!
Maintenance contact details
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Tenant News July 2008
Minister’s message
Director-General’s message
Improving Indigenous housing
Join our Community Renewal programs
A new client intake and assessment process
Neighbour day – a day to remember
Be a well-liked neighbour
Changes to annual rent review
Lending a hand in Mackay
Upper Mount Gravatt's new development
How to save water
The environment and you
Tenants' Union – working for you
Tenant News goes audio!
Maintenance contact details
Have your say on your newsletter
Tenant News October 2007
Minister’s message
Director-General’s message
Community spirit brings positive change for tenants
Different people, changing needs—one social housing system
Changes underway to introduce a fairer social housing system for all
More information about the Ongoing Eligibility policy
A new, easier way to make a complaint
Be aware of your water use
Checking your water use
The trouble with termites
Floods and storms: one number to call
Improving services for independent living
Convenient EasyPay option now available to tenants receiving Veterans' Affairs payments
Independent living helps Scott pursue his dreams
Assets test for new applicants
Helpful reminders
Tenant News goes audio!
Maintenance contact details
Have your say on your newsletter
Tenant News March 2007
Minister’s message
Director-General’s message
Ongoing Eligibility policy ensures assistance for those most in need
Rebates available to tenants who purchase rainwater tanks
More information for people starting or returning to work
EasyPay
Water saving a priority
Income Confirmation Service
Caring callers offer friendship and security
Leaving your property for a short time?
Experiences with tenant participation
Your say matters to us
Get involved through tenant participation
Queensland Public Tenants Association gives tenants a voice: public tenants make enormous contribution to their local communities
Tenant News goes audio
Maintenance contact details
Have your say on your newsletter
Contacts - Social housing
Renting in the private market
RentConnect
National Rental Affordability Scheme
Approved National Rental Affordability Scheme properties in Queensland
Tenant Advice and Advocacy Service
Fact sheets - Renting in the private market
Forms - Renting in the private market
Related sites - Renting in the private market
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Have your say on the future of manufactured homes in residential parks
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Loans and grants
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General information about rental grants
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Making repayments
How long will it take?
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Fact sheets - Home loans
Forms - Home loans
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Related sites - Home loans
Mortgage relief loans
Home modification assistance
Home Assist Secure
Fact sheets - Home modification assistance
Contacts - Home modification assistance
Rental Purchase Plan borrowers
How long will I take to repay my loan?
Having trouble making repayments?
Buying extra shares in your home
Property insurance options
Selling or refinancing your home
Contacts - Rental Purchase Plan borrowers
Community and homelessness programs
Community housing
An overview of community housing
Strengthening service delivery by consolidation information sheet
Indigenous community housing
New arrangements for Indigenous community housing
Community Housing Rent Policy for Indigenous Councils
Information for community housing providers
Strategy documents
Program information
Program specifications - Long term community housing program (LTCHP)
Program specifications - Community rent scheme (CRS)
Program specifications - Community-managed studio units (CMSU)
Program specifications - Same house different landlord (SHDL)
Program specifications - Crisis accommodation program (CAP)
Drug courtProgram specifications -
Being a provider
Becoming an accredited provider
What is accreditation?
Frequently asked questions
Getting started: self-evaluation
Preparing for accreditation
On-site evaluation
Post evaluation
Accredited providers
Resources
Contacts
Allocating assistance
Managing tenancies
Important contact details
News - Community Housing
Community Housing Information Bulletin
February 2012
National Regulatory System – Communiqué
7th National Housing Conference
Upcoming Tenancy Law Workshops delivered by the Residential Tenancies Authority – Sunshine Coast
Renewal for Tenant Participation
December 2011
Reminder: Changes to the Housing Needs Assessment
Managing vacancies
Service Charges
Tenancy Management workshops
Social Housing initiative funds more homes for north Queensland
Social and Private Housing Program providers' natural disaster recovery provisions for 2011-12
Emergency maintenance over the holiday closure
Season's greetings
November 2011
Output funding model for TAAS(Q)
Disaster Planning
Join in the consultation on the proposed national regulatory system for social housing providers
Online information for community housing providers
Round four of the National Rental Affordability Scheme
Graduate Certificate of Social Science (Housing Management and Policy)
More training opportunities for employees in the social housing sector
October 2011
Training opportunities for social housing sector workers
Information Session
Assessing the needs of transitional housing tenants
National regulation for housing providers
Human Services Quality Framework
Guide to services for young women in Queensland
Electronic Rent Calculation Tool (ERCT) Update
August 2011
Training opportunities for social housing sector
Certificate of Social Science (Housing Management Policy)
Free information session for women who rent their homes
Free mobile calls to Lifeline now available
July 2011
Social Housing Annual Financial Return
Managing vacancies
Changes to liquid assets eligibility
Better practices shared with the department
Electronic Rent Calculation Tool (ERCT) Update
Community Education Grants Funding now open
Upcoming Tenancy Law Workshops
The 2011 Domestic and Family Violence Prevention Awards are re-opening
Nation Building – Economic Stimulus Plan: Investment in the not-for-profit social housing sector in Queensland
Third edition of the National Community Housing Standards Manual
Media statements by Queensland Government Ministers
Information for applicants and tenants
Home and Community Care Home Modification Services
Home Assist Secure
Publications - Community Housing
Regional social housing profiles
Directions paper - Strengthening social housing: A strategy to build capacity of not-for-profit housing providers in Queensland
Manual for community housing consolidations
List of registered legal entities
Contacts - Community Housing
Related sites - Community Housing
Community Housing On Line
Community Housing Standards and Accreditation
Future directions for social housing
National regulatory system for community housing providers
Queensland consultation on the national regulatory system
Homelessness programs
Homeless Persons Information Queensland (HPIQ)
Guidelines for Specialist Homelessness Services
Reducing homelessness in Queensland
Opening Doors - Queensland Strategy for Reducing Homelessness 2011-14
National Affordable Housing Agreement
One social housing system
Implementation plan for the National Partnership on Homelessness Agreement
Evaluation of the Responding to Homelessness strategy 2005-09
Phase 1: Mid-term review
Phase 2: Individual agency evaluations
Phase 3: Strategic impact evaluation
Engaging Ideas Seminar
National Partnership Agreement on Homelessness
Funding available
Evaluation of Ozcare services
Brisbane Common Ground
What is Brisbane Common Ground?
Homelessness in Queensland
Supportive housing and the Common Ground model
The building
Neighbourhood information
Questions and answers
Project partners
Contact us
Publications - Homelessness programs
Contacts - Homelessness programs
Indigenous housing and homelessness programs
Overview of Indigenous housing and homelessness programs
Aboriginal and Torres Strait Islander councils
Becoming a homeowner on Indigenous land
Healthy Homes school art competition
Indigenous Women in Hard Hats
Indigenous home ownership discussion paper
Related sites - Indigenous Housing and Homelessness Programs
Contacts - Indigenous Housing and Homelessness Programs
Community Renewal
Design and development
Home Access
Tips for improving access at home
Over 100 ways to improve access at home
Publications - Home Access
Contacts - Home Access
Related sites - Home Access
Renewals program
Objectives
Communities
Design principles
Introduction
Housing types
Basic approach
Access to the front door versus private space
Inside/outside connection
Facing the street or park
Crime prevention through environmental design
Climatic design
Privacy and neighbours
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Legibility
Private versus public space
Territoriality
Access by strangers
Site responsive dwelling design
Equitable design in responding to the site
Covered external space
Planting
Fitting into the neighbourhood
Car parking and street presentation
Individuality, variety and scale
Personalisation
Innovation and normality
Conclusion
Property Standard Index
Contacts - Property Standard Index
Partnership initiatives
Affordable housing strategies
What is 'affordable housing'?
Designing and delivering affordable housing
National Rental Affordability Scheme
Queensland housing market - data package
Local government and housing
Planning and housing
Fact sheets - Affordable housing strategies
Publications - Affordable housing strategies
Local Government Housing Resource Kit
Benchmark Affordable housing Rent Guide
State Planning Policy 1/07: Housing and Residential Development
Affordable housing Design Guidelines
Contacts - Affordable housing strategies
Kelvin Grove Urban Village
A master-planned community
Sustainability
Development opportunities
Design guidelines
Fact sheets - Kelvin Grove Urban Village
Publications - Kelvin Grove Urban Village
Kelvin Grove Urban Village website
Lady Bowen Trust
The Queensland Compact – Towards a fairer Queensland
Nation Building Economic Stimulus Plan - Social Housing Initiative
Community
Industry
Not-for-profit organisations
Residents and applicants
Design guidelines
Schematic design briefs for apartments
Schematic design briefs for houses
About us
Housing and Homelessness Services
Overview of Housing and Homelessness Services
Communities Property Portfolio
Homelessness programs
Policy and performance
Private housing programs
Indigenous housing and homelessness programs
Social housing programs
Housing Services' history
Timeline
Early 1900s: The Workers’ Dwellings Branch
The 1920s to 1945: The soul of a nation
Late 1940s: Houses must be built
The 1950s : A house to call our own
The 1960s to 1980s: Queensland ’s changing needs
The 1990s: Developing better communities
Early 2000s: Improving people’s lives through housing
Looking ahead
Stories
A 'temporary' life
Another one bites the dust
Aunty needed company
Extra extra!
More than five decades under the same roof
Nowhere to go
One of our many 'Jack of all trades'
Part of the family
Search for a happy ending
The clever tea lady
The tools of the trade
Trip down memory lane
Related sites - Housing and Homelessness Services
About our Minister
Strategic policy direction
The Department of Communities Organisational Arrangements and Strategic Framework
Publications - Strategic policy direction
Contacts - Strategic policy direction
Related sites - Strategic policy direction
Publications about us
Corporate publication
Agency Budget Highlights and Service Delivery Statement
Annual Reports and Final Report
Department of Communities Annual Reports
Final Report 1 July 2008 - 26 March 2009 - Department of Housing
About this report
About the department
Letter of compliance
Achievements
Director-General's message
Contribution to Government ambitions
Our history
Achieving our goals and outputs
Performance summary
Goal: Delivering integrated social housing and housing services to low–income households for the duration of their need
Goal: Providing support for low–to–moderate income households in the private market
Goal: Helping build sustainable communities
Future direction
Organisational capability and governance
Client service management
Community engagement
Workforce management
Asset management
Information and communication management
Financial management
Environmental management: reducing our carbon footprint
Quality management
Leadership
Appendices
Glossary of acronyms used in this report
Statutory obligations and powers
Consultancies
Freedom of Information
Overseas travel
Recordkeeping
Shared Services Initiative
Structure of the department
Organisational structure
Office details
Office locations
Funded organisations
Financial Statements
Foreword
Feedback information
Compliance checklist
Annual Report 2007-08
About the department
About this Annual Report
Letter of transmittal
Key achievements
Director-General's message
Contributing to the Government's outcomes and priorities
Our history
Performance and delivery
Goal: Delivering integrated social housing to low-income households for the duration of their need
Goal: Providing support for low to moderate income households in the private market
Goal: Helping to build sustainable communities
Organisational capability and governance
Client service management
Community engagement
Workforce management
Asset management
Information and communication management
Financial management
Environmental management
Quality management
Leadership
Appendices
Statutory obligations and powers
Consultancies
Overseas travel
Recordkeeping
Shared Services initiative
Structure of the department
Organisational chart
Office details
Department of Housing office locations
Funded organisations
Financial Statements
Foreword
Translation and feedback information
Compliance checklist
Queensland Government responses to homelessness
Multicultural Action Plan
National and State Housing Agreements and Reports
National Affordable Housing Agreement
Building a Better Future: Indigenous Housing to 2010
Commonwealth State Housing Agreement
Commonwealth State Housing Agreement 2003-2008 (Multilateral)
Commonwealth State Housing Agreement 2003-2008 (Bilateral)
Queensland Indigenous Housing and Infrastructure Agreement 2005-2008
Publications in other languages
ةالعربية (Arabic)
أهلية الحصول على مساعدة الإسكان
الاستحقاقات السكنية
تقديم طلب للحصول على مساعدة الإسكان
انتظار الحصول على مساعدة الإسكا
تلقي عرض مساعدة الإسكان
إيجارك
كيف تدفع الإيجار
قانون الإسكان لعام 2003 – التزامات العملاء
كيفية الإدلاء برأي أو تقديم شكوى
كيفية الاستئناف (التظلم)
الحصول على معلوماتك الشخصية
中文(简体)(Chinese simplified)
住房援助资格
住房权利
申请住房援助
等待公共住房
获得提供住房援助
租金
租金支付
2003 年住房法——客户义务
反馈与投诉
如何申诉
查閱您的個人資訊
中文(繁體)(Chinese traditional)
住房援助資格
住房權利
申請住房援助
等待公共住房
獲得住房援助邀約
租金
租金支付
2003 年住房法——客戶義務
回饋與投訴
如何申訴
查閱您的個人資訊
Français (French)
Admissibilité en matière d'aide au logement
Droits au logement
Postuler en matière d'aide au logement
En attente d’un logement social
Bénéficier d’une offre de logement
Votre loyer
Comment payer votre loyer
Loi sur le logement de 2003 (
Housing Act 2003
) - Obligations des clients
Comment effectuer des commentaires ou faire une réclamation
Comment faire appel
Recueil de vos renseignements personnels
हिन्दी (Hindi)
आवासीय सहायता के लिए पात्रता
आवासीय हकदारियां
आवासीय सहायता के लिए आवेदन देना
सामाजिक आवास की प्रतीक्षा
आवासीय सहायता का प्रस्ताव
आपका किराया
किराये का भुगतान कैसे करें
आवासअधिनियम(
Housing Act 2003
) – ग्राहकों के अनिवार्य कर्तव्य
सुझाव और शिकायतें – कैसे
अपील कैसे करें
आपके बारे में व्यक्तिगत जानकारी प्राप्त करना
日本語 (Japanese)
住宅支援を受ける適格性
住宅供給を受ける権利
住宅支援の申請
公営住宅の空きを待つ
住宅支援の提供を受けるには
家賃
家賃の支払い方法
Housing Act 2003
– 顧客の義務
意見と苦情を述べるには
抗議の方法
個人情報の入手
한국의 (Korean)
주택 지원 신청 자격
주택 수급권
주택 지원 신청
사회주택 대기
주택 지원받기
임차료
임차료 납부 방법
2003년주택법 – 고객의 의무
피드백 제공 및 불만 제기 방법
어떻게 어필하는
개인 정보 취득
Faa-Samoa (Samoan)
Agavaa ise fesoasoani mo se fale
Fale e tatau ona e maua
Talosagaina o se fesoasoani mo se fale
Faatalitali mo se fale
Ofoina atu ole Fesoasoani ile Su’eina ose Fale
O Lau Lisi (Rent)
E faapefea ona totogi lau lisi
Tulafonoac o Fale 2003 – Tiutefai a Tagata Nofototogi
E faapefea ona faaalia mai sou manatu poo le faia o sau tagi
E faapefea ona fai se apili
Mauaina o Au Faamatalaga Totino
Español (Spanish)
Elegibilidad con respecto a la asistencia para la vivienda
Derechos de vivienda
Solicitud de asistencia para la vivienda
Espera de las viviendas sociales
Oferta de asistencia para la vivienda
Su alquiler
Cómo pagar el alquiler
Ley de vivienda de 2003 - Obligaciones de los interesados
Cómo presentar comentarios o una quej
Cómo presentar una apelación
Cómo obtener su información personal
Tagalog (Tagalog)
Pagiging karapatdapat sa pabahay na tulong
Mga karapatan sa pabahay
Paano mag-aplay para sa tulong sa pabahay
Naghihintay para sa panlipunang pabahay
Inaalok ng tulong sa pabahay
Ang iyong upa
Paano babayaran ang iyong upa
Housing Act 2003
– Mga Obligasyon para sa mga Kliyente
Paano magbigay ng puna o gumawa ng reklamo
Paano mag-apela
Pagkuha ng iyong personal na impormasyon
Tiếng Việt (Vietnamese)
Tiêu chí hội đủ điều kiện để được hưởng trợ giúp về gia cư
Các quyền về nhà ở
Nộp đơn xin trợ giúp về gia cư
Chờ nhận trợ giúp về gia cư xã hội
Khi được cung cấp gia cư
Tiền thuê nhà
Cách thanh toán tiền thuê nhà
Đạo Luật Về Gia Cư Năm 2003 (
Housing Act 2003
) - Bổn phận của Thân Chủ
Cách thức đưa ra ý kiến góp ý hoặc khiếu nại
Cách thức kháng nghị
Có được các thông tin cá nhân của quý vị
Other useful links
Housing and Homelessness Services Update
Housing and Homelessness Services Update – November 2011
Minister's Message
Social Housing Initiative wins 2011 Premier’s Awards for Excellence
Opening Doors for Queensland’s most vulnerable
Brisbane Common Ground on the rise
National homelessness data collection system
New system to reduce time spent homeless
Rebuilding homes and lives after Queensland's disasters
Building Queensland's affordable housing stock
Fresh outlook for Monte Carlo Caravan Park residents
Rural Housing Service Centre for Roma
RentConnect’s excellence award
Community spirit shines through tenant participation
Garden Awards sprout a variety of prizes
Gary Oliver: well placed to make a difference
More information
Housing and Homelessness Services Update - July 2010
Minister's Message
Nation Building - Economic Stimulus Plan Update
Brisbane Common Ground
New social housing in Doomadgee
National Community Housing Standards Manual
Garden awards in bloom
Consultation for Tenant Participation program
Indigenous women in hard hats
More help for renters
Households benefit from NRAS
Housing complex honours volunteer
Housing and Homelessness Services Update April 2010
Minister's Message
Nation Building - Economic Stimulus Plan Update
National Partnership Agreement on Social Housing
National Partnership Agreement on Homelessness
A Place to Call Home
National Partnership Agreement on Remote Indigenous Housing
RentConnect
National Rental Affordability Scheme
Tenant Participation Program
Legislation
Related sites - Legislation
Featured initiatives
Help
Site map
Search
Access keys
Viewing and downloading documents
Last reviewed
Last modified 9 November 2011
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