Queensland GovernmentDepartment of Communities
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Housing Services
- Social housing
- Applying for housing assistance
- Eligibility for housing assistance
- Prior debts with the department
- Housing assistance for people with a disability
- Housing entitlements
- Applying for housing assistance
- Being offered housing assistance
- Waiting for social housing
- Guardians and administrators
- Housing assistance for Aboriginal and Torres Strait Islander people
- Housing assistance for children in need of protection
- Housing assistance for people exiting correctional facilities
- Housing with shared support
- Income confirmation service
- Living in a departmental property
- Welcome to your home
- Starting your tenancy
- Your rent
- Looking after your home
- Maintenance
- Damage to your property
- Maintenance debts - during your tenancy
- Maintenance hints
- Smoke alarms
- Fire and emergency evacuation
- Pest control
- Termites
- Fire ants
- Mould
- Modifications to your home
- Home improvements
- Hints on garden care
- Garden Awards
- Hints on preventing burglary
- Water in your home
- Water saving hints
- Property inspections
- During your tenancy
- Ending your tenancy
- Buying your rental home
- Welcome to your home
- Tenant participation
- The Tenant Participation Program
- Tenant Participation – a new direction
- The Garden Awards
- 2009 Garden Award Winners
- Bayside winners
- Brisbane winners
- Caboolture winners
- Central Queensland winners
- Gold Coast winners
- Logan winners
- Mackay/Whitsunday winners
- Far North Queensland winners
- North Queensland winners
- North West Queensland winners
- South West Queensland winners
- Sunshine Coast winners
- West Moreton winners
- Communal Vegetable Gardens
- Neighbour Day
- Frequently asked questions
- News - Social housing
- Fact sheets - Social housing
- Forms - Social housing
- Publications - Social housing
- Tenant News
- Tenant News - Latest edition (February 2010)
- Minister’s message
- Director-General’s message
- Planting the seeds to create communal vegetable gardens
- More social housing on the way
- Finding a place to rent
- Affordable homes to rent
- Pension increases and rent assessment
- Local groups helping tenants to reduce energy costs
- Have your say on tenant participation
- Shirley Hughson Tenant Group
- Garden awards attract 1100 entries from across the state
- Sun safety
- All abilities playgrounds
- Healthy eating
- Seniors cards
- Prepare for the storm season
- Tenant News goes audio!
- Maintenance contact details
- Have your say on your newsletter
- Tenant News September 2009
- Minister’s message
- Director-General’s message
- We're now the Department of Communities
- Tenants to benefit from Nation Building plan
- Department helps tenants to buy their own home
- 2009 Water-Wise Garden Awards
- Neighbour Day 2009
- ClimateSmart Home Service
- Tenants participate in the Queensland Shelter conference
- Tenant group helps their community
- Employment project gives a helping hand
- Annual property inspections
- New tenancies legislation
- Young artists help create healthy homes
- Fire safety tips for the cooler months
- Electricity account payment options
- Communiqué from the Tenants' Union
- Tenant News goes audio!
- Maintenance contact details
- Have your say on your newsletter
- Tenant News December 2008
- Minister’s message
- Director-General’s message
- Training workshops for tenants across the state
- National Rental Affordability Scheme
- RentConnect – a new assistance service
- Discount card for carers
- Community Renewal helping employment prospects in Townsville
- New units in Stafford
- Plans for Queensland’s future — Toward Q2
- Garden Awards a blooming success
- Your tenancy and the Ongoing Eligibility policy
- New policy and criteria for transfers
- Tips for paying rent over Christmas
- Do you receive Veterans' Affairs payments?
- Celebrate Queensland's 150th anniversary
- Prepare for the storm season
- South East Queensland water restrictions eased
- Tenant News goes audio!
- Maintenance contact details
- Have your say on your newsletter
- Tenant News July 2008
- Minister’s message
- Director-General’s message
- Improving Indigenous housing
- Join our Community Renewal programs
- A new client intake and assessment process
- Neighbour day – a day to remember
- Be a well-liked neighbour
- Changes to annual rent review
- Lending a hand in Mackay
- Upper Mount Gravatt's new development
- How to save water
- The environment and you
- Tenants' Union – working for you
- Tenant News goes audio!
- Maintenance contact details
- Have your say on your newsletter
- Tenant News October 2007
- Minister’s message
- Director-General’s message
- Community spirit brings positive change for tenants
- Different people, changing needs—one social housing system
- Changes underway to introduce a fairer social housing system for all
- More information about the Ongoing Eligibility policy
- A new, easier way to make a complaint
- Be aware of your water use
- Checking your water use
- The trouble with termites
- Floods and storms: one number to call
- Improving services for independent living
- Convenient EasyPay option now available to tenants receiving Veterans' Affairs payments
- Independent living helps Scott pursue his dreams
- Assets test for new applicants
- Helpful reminders
- Tenant News goes audio!
- Maintenance contact details
- Have your say on your newsletter
- Tenant News March 2007
- Minister’s message
- Director-General’s message
- Ongoing Eligibility policy ensures assistance for those most in need
- Rebates available to tenants who purchase rainwater tanks
- More information for people starting or returning to work
- EasyPay
- Water saving a priority
- Income Confirmation Service
- Caring callers offer friendship and security
- Leaving your property for a short time?
- Experiences with tenant participation
- Your say matters to us
- Get involved through tenant participation
- Queensland Public Tenants Association gives tenants a voice: public tenants make enormous contribution to their local communities
- Tenant News goes audio
- Maintenance contact details
- Have your say on your newsletter
- Tenant News - Latest edition (February 2010)
- Tenant News
- Contacts - Social housing
- Applying for housing assistance
- Renting in the private market
- Emergency housing
- Boarding houses and hostels
- Student accommodation
- Manufactured homes
Loans and grants
- Bond loans
- Rental grants
- Home loans
- Handy hints and tips
- Budget planner
- Who to contact when you move
- Home loans from the Department of Communities
- Fact sheets - Home loans
- Forms - Home loans
- Contacts - Home loans
- Related sites - Home loans
- Mortgage relief loans
- Home modification assistance
- Rental Purchase Plan borrowers
Community and homelessness programs
- Community housing
- An overview of community housing
- Strengthening service delivery by consolidation information sheet
- Indigenous community housing
- Information for community housing providers
- Strategy documents
- Program information
- Program specifications - Long term community housing program (LTCHP)
- Program specifications - Community rent scheme (CRS)
- Program specifications - Community-managed studio units (CMSU)
- Program specifications - Same house different landlord (SHDL)
- Program specifications - Crisis accommodation program (CAP)
- Drug courtProgram specifications -
- Being a provider
- Allocating assistance
- Managing tenancies
- Important contact details
- News - Community Housing
- Community Housing Information Bulletin
- February 2012
- December 2011
- Reminder: Changes to the Housing Needs Assessment
- Managing vacancies
- Service Charges
- Tenancy Management workshops
- Social Housing initiative funds more homes for north Queensland
- Social and Private Housing Program providers' natural disaster recovery provisions for 2011-12
- Emergency maintenance over the holiday closure
- Season's greetings
- November 2011
- Output funding model for TAAS(Q)
- Disaster Planning
- Join in the consultation on the proposed national regulatory system for social housing providers
- Online information for community housing providers
- Round four of the National Rental Affordability Scheme
- Graduate Certificate of Social Science (Housing Management and Policy)
- More training opportunities for employees in the social housing sector
- October 2011
- August 2011
- July 2011
- Social Housing Annual Financial Return
- Managing vacancies
- Changes to liquid assets eligibility
- Better practices shared with the department
- Electronic Rent Calculation Tool (ERCT) Update
- Community Education Grants Funding now open
- Upcoming Tenancy Law Workshops
- The 2011 Domestic and Family Violence Prevention Awards are re-opening
- Nation Building – Economic Stimulus Plan: Investment in the not-for-profit social housing sector in Queensland
- Third edition of the National Community Housing Standards Manual
- Media statements by Queensland Government Ministers
- Community Housing Information Bulletin
- Information for applicants and tenants
- Publications - Community Housing
- Contacts - Community Housing
- Related sites - Community Housing
- Community Housing On Line
- Community Housing Standards and Accreditation
- Future directions for social housing
- Homelessness programs
- Homeless Persons Information Queensland (HPIQ)
- Guidelines for Specialist Homelessness Services
- Reducing homelessness in Queensland
- National Partnership Agreement on Homelessness
- Funding available
- Evaluation of Ozcare services
- Brisbane Common Ground
- Publications - Homelessness programs
- Contacts - Homelessness programs
- Indigenous housing and homelessness programs
- Overview of Indigenous housing and homelessness programs
- Aboriginal and Torres Strait Islander councils
- Becoming a homeowner on Indigenous land
- Healthy Homes school art competition
- Indigenous Women in Hard Hats
- Indigenous home ownership discussion paper
- Related sites - Indigenous Housing and Homelessness Programs
- Contacts - Indigenous Housing and Homelessness Programs
- Community Renewal
Design and development
- Home Access
- Renewals program
- Design principles
- Introduction
- Housing types
- Basic approach
- Access to the front door versus private space
- Inside/outside connection
- Facing the street or park
- Crime prevention through environmental design
- Climatic design
- Privacy and neighbours
- Privacy within the group
- Legibility
- Private versus public space
- Territoriality
- Access by strangers
- Site responsive dwelling design
- Equitable design in responding to the site
- Covered external space
- Planting
- Fitting into the neighbourhood
- Car parking and street presentation
- Individuality, variety and scale
- Personalisation
- Innovation and normality
- Conclusion
- Property Standard Index
Partnership initiatives
- Affordable housing strategies
- Kelvin Grove Urban Village
- Lady Bowen Trust
- The Queensland Compact – Towards a fairer Queensland
- Nation Building Economic Stimulus Plan - Social Housing Initiative
About us
- Housing and Homelessness Services
- Overview of Housing and Homelessness Services
- Communities Property Portfolio
- Homelessness programs
- Policy and performance
- Private housing programs
- Indigenous housing and homelessness programs
- Social housing programs
- Housing Services' history
- Timeline
- Early 1900s: The Workers’ Dwellings Branch
- The 1920s to 1945: The soul of a nation
- Late 1940s: Houses must be built
- The 1950s : A house to call our own
- The 1960s to 1980s: Queensland ’s changing needs
- The 1990s: Developing better communities
- Early 2000s: Improving people’s lives through housing
- Looking ahead
- Stories
- Timeline
- Related sites - Housing and Homelessness Services
- About our Minister
- Strategic policy direction
- Publications about us
- Corporate publication
- Agency Budget Highlights and Service Delivery Statement
- Annual Reports and Final Report
- Department of Communities Annual Reports
- Final Report 1 July 2008 - 26 March 2009 - Department of Housing
- Annual Report 2007-08
- About the department
- About this Annual Report
- Letter of transmittal
- Key achievements
- Director-General's message
- Contributing to the Government's outcomes and priorities
- Our history
- Performance and delivery
- Organisational capability and governance
- Appendices
- Financial Statements
- Translation and feedback information
- Compliance checklist
- Queensland Government responses to homelessness
- Multicultural Action Plan
- National and State Housing Agreements and Reports
- National Affordable Housing Agreement
- Building a Better Future: Indigenous Housing to 2010
- Commonwealth State Housing Agreement
- Commonwealth State Housing Agreement 2003-2008 (Multilateral)
- Commonwealth State Housing Agreement 2003-2008 (Bilateral)
- Queensland Indigenous Housing and Infrastructure Agreement 2005-2008
- Publications in other languages
- ةالعربية (Arabic)
- 中文（简体）(Chinese simplified)
- 中文（繁體）(Chinese traditional)
- Français (French)
- Admissibilité en matière d'aide au logement
- Droits au logement
- Postuler en matière d'aide au logement
- En attente d’un logement social
- Bénéficier d’une offre de logement
- Votre loyer
- Comment payer votre loyer
- Loi sur le logement de 2003 (Housing Act 2003) - Obligations des clients
- Comment effectuer des commentaires ou faire une réclamation
- Comment faire appel
- Recueil de vos renseignements personnels
- हिन्दी (Hindi)
- आवासीय सहायता के लिए पात्रता
- आवासीय हकदारियां
- आवासीय सहायता के लिए आवेदन देना
- सामाजिक आवास की प्रतीक्षा
- आवासीय सहायता का प्रस्ताव
- आपका किराया
- किराये का भुगतान कैसे करें
- आवासअधिनियम(Housing Act 2003) – ग्राहकों के अनिवार्य कर्तव्य
- सुझाव और शिकायतें – कैसे
- अपील कैसे करें
- आपके बारे में व्यक्तिगत जानकारी प्राप्त करना
- 日本語 (Japanese)
- 한국의 (Korean)
- Faa-Samoa (Samoan)
- Agavaa ise fesoasoani mo se fale
- Fale e tatau ona e maua
- Talosagaina o se fesoasoani mo se fale
- Faatalitali mo se fale
- Ofoina atu ole Fesoasoani ile Su’eina ose Fale
- O Lau Lisi (Rent)
- E faapefea ona totogi lau lisi
- Tulafonoac o Fale 2003 – Tiutefai a Tagata Nofototogi
- E faapefea ona faaalia mai sou manatu poo le faia o sau tagi
- E faapefea ona fai se apili
- Mauaina o Au Faamatalaga Totino
- Español (Spanish)
- Elegibilidad con respecto a la asistencia para la vivienda
- Derechos de vivienda
- Solicitud de asistencia para la vivienda
- Espera de las viviendas sociales
- Oferta de asistencia para la vivienda
- Su alquiler
- Cómo pagar el alquiler
- Ley de vivienda de 2003 - Obligaciones de los interesados
- Cómo presentar comentarios o una quej
- Cómo presentar una apelación
- Cómo obtener su información personal
- Tagalog (Tagalog)
- Pagiging karapatdapat sa pabahay na tulong
- Mga karapatan sa pabahay
- Paano mag-aplay para sa tulong sa pabahay
- Naghihintay para sa panlipunang pabahay
- Inaalok ng tulong sa pabahay
- Ang iyong upa
- Paano babayaran ang iyong upa
- Housing Act 2003 – Mga Obligasyon para sa mga Kliyente
- Paano magbigay ng puna o gumawa ng reklamo
- Paano mag-apela
- Pagkuha ng iyong personal na impormasyon
- Tiếng Việt (Vietnamese)
- Tiêu chí hội đủ điều kiện để được hưởng trợ giúp về gia cư
- Các quyền về nhà ở
- Nộp đơn xin trợ giúp về gia cư
- Chờ nhận trợ giúp về gia cư xã hội
- Khi được cung cấp gia cư
- Tiền thuê nhà
- Cách thanh toán tiền thuê nhà
- Đạo Luật Về Gia Cư Năm 2003 (Housing Act 2003) - Bổn phận của Thân Chủ
- Cách thức đưa ra ý kiến góp ý hoặc khiếu nại
- Cách thức kháng nghị
- Có được các thông tin cá nhân của quý vị
- Other useful links
- Housing and Homelessness Services Update
- Housing and Homelessness Services Update – November 2011
- Minister's Message
- Social Housing Initiative wins 2011 Premier’s Awards for Excellence
- Opening Doors for Queensland’s most vulnerable
- Brisbane Common Ground on the rise
- National homelessness data collection system
- New system to reduce time spent homeless
- Rebuilding homes and lives after Queensland's disasters
- Building Queensland's affordable housing stock
- Fresh outlook for Monte Carlo Caravan Park residents
- Rural Housing Service Centre for Roma
- RentConnect’s excellence award
- Community spirit shines through tenant participation
- Garden Awards sprout a variety of prizes
- Gary Oliver: well placed to make a difference
- More information
- Housing and Homelessness Services Update - July 2010
- Minister's Message
- Nation Building - Economic Stimulus Plan Update
- Brisbane Common Ground
- New social housing in Doomadgee
- National Community Housing Standards Manual
- Garden awards in bloom
- Consultation for Tenant Participation program
- Indigenous women in hard hats
- More help for renters
- Households benefit from NRAS
- Housing complex honours volunteer
- Housing and Homelessness Services Update April 2010
- Minister's Message
- Nation Building - Economic Stimulus Plan Update
- National Partnership Agreement on Social Housing
- National Partnership Agreement on Homelessness
- A Place to Call Home
- National Partnership Agreement on Remote Indigenous Housing
- RentConnect
- National Rental Affordability Scheme
- Tenant Participation Program
- Housing and Homelessness Services Update – November 2011
- Corporate publication
- Legislation