Note: You must register your service before you apply for accreditation. See register a residential service.
How to apply
Within 6 months of registration, you must apply for accreditation as a service provider of residential services, such as a private boarding house, supported accommodation hostel or aged rental accommodation that is not exempt. Student and backpacker accommodation is exempt.
Once you are registered, we send you an accreditation application kit, which includes a self-assessment workbook and a list of documents.
To apply for accreditation:
- complete Residential Services Form 2 and notes—Application for accreditation of a residential service Residential Services Form 2 and notes—Application for accreditation of a residential service
- complete and enclose the self-assessment workbook and associated documents
- pay the application fee of $26.10 for each person who is a resident when you apply
- lodge the entire application (see the form for lodgement details).
If we approve your application, we will send you an accreditation certificate. You must display the certificate at your premises where all residents can see it.
If we do not approve your application, we notify you in writing, and include the reasons for the decision.
How to appeal the decision
If you disagree with the decision or a condition on your accreditation, you have 28 days to apply to the Residential Services Unit for a review of the decision.
The decision notice we send tells you how to apply for a review, including completing Residential Services Form 5—Application for review of decision .
If you disagree with the review decision, you can then apply for a hearing with the Queensland Civil and Administrative Tribunal, which can confirm, vary or reverse review decisions. It can also make consequential orders and directions, and set aside review decisions.