Queensland Government
Department of Housing and Public Works
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Responsibilities of a residential park owner

Your obligations as a park owner include, but are not limited to these: 

  • Ensure the home owner always has access to their site in the park and reasonable access to common areas in the park.
  • Ensure home owners can quietly enjoy their site and common areas. Do not interfere with their reasonable peace, comfort or privacy in these areas.
  • Take reasonable steps to ensure home owners and emergency workers or vehicles have access to sites and reasonable access to common areas.
  • Maintain the common areas and communal facilities in a reasonable state of cleanliness and repair so that they are fit for home owners to use.
  • Be available for home owners to contact you at reasonable times.
  • Ensure the continuity of utilities supplied by the park to the site, where possible.
  • Comply with the site agreement and park rules.
  • Maintain trees in common areas so they do not pose a danger people or property. Tree maintenance on individual sites depends on negotiation between you and the home owner, and should be included as a special term of the site agreement.
  • Establish and maintain reasonable and accessible mail facilities at the park for home owners.
  • Maintain a notice board in a prominent position within the common areas, and do not interfere with a home owner's right to read the board or place a notice on the board.
  • Display information, as required by regulation, on the residential notice board.
  • Pay for the cost of installing measuring devices or meters to measure individual site usage, if the park owner wishes to separately measure or meter the use of a utility on a site.
  • Do not unreasonably interfere with a home owners' right to participate in a home owners' organisation.
  • If you are repositioning a manufactured home in the park, ensure the new site is broadly comparable to the original site and that you provide a written undertaking to pay the home owner all the expenses in repositioning the home.
  • Enter a site only where there is a site agreement in force, for the following reasons:  
    • if the home owner consents to the entry
    • in an emergency
    • to read a meter situated on the site if the park owner arranges for the supply of electricity, gas or water to the site
    • to carry out an inspection or site maintenance after giving the home owner at least 2 days notice
    • to show the site to a prospective home owner after giving the home owner at least one day's notice of the inspection
    • though reading a meter, carrying out an inspection or showing a site to a prospective home owner may not be conducted on a Sunday or public holiday, or outside 8am-8pm without the home owner's written consent
    • if the park owner reasonably believes that the home as been abandoned
    • under an order of QCAT permitting the park owner to enter the site for a stated purpose. 
  • Do not engage in fraudulent or misleading conduct while operating the park or in acting as a home owner's agent to sell, or to negotiate the sale of a manufactured home. 
  • Do not engage in harassment or unconscionable conduct while operating the park or in acting as a home owner's agent to sell, or to negotiate the sale of a manufactured home.