Tenant advisory and advocacy services provide free information, advice and advocacy to tenants and residents in Queensland to help them better understand their rights and responsibilities regarding Queensland's residential tenancy and rooming accommodation laws and related legislation.
The objective of the tenant advisory and advocacy services is to ensure tenants and residents:
- understand their rights and responsibilities regarding Queensland's residential tenancy and rooming accommodation laws and related legislation, and
are able to exercise their rights and fulfil their tenancy obligations.
All current or potential tenants and residents covered by the Residential Tenancies and Rooming Accommodation Act 2008, in Queensland, and other persons seeking tenancy or residency-related information are eligible for assistance.
Funding tenant advisory and advocacy services in 2012-13
The Queensland Government made the difficult decision to cease funding for Tenant Advice and Advocacy Service (Queensland) (TAAS(Q) to enable funds to be re-directed to help accommodate households in need across the State, waiting for social housing assistance.
The Australian Government has funded the continuation of services until the end of June 2013. The Queensland Government has welcomed this decision as TAAS(Q) was recognised as an important and valuable service.
The Residential Tenancies Authority (RTA) will continue to provide tenants with information about their rights and responsibilities in accordance with Queensland tenancy law. For assistance, tenants can contact the RTA on the contact details below.