Queensland Government
Department of Housing and Public Works
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Applying for housing assistance

Housing assistance is available to people on low-to-moderate incomes who meet the eligibility criteria.

To apply for housing assistance, please contact your nearest Housing Service Centre to arrange an appointment to discuss your eligibility and housing needs. You may also complete an application form and send it to your nearest Housing Services office. You will then be contacted to arrange an appointment to discuss your application.

  • Eligibility for housing assistance

    The Department of Communities (Housing and Homelessness Services) provides housing assistance to those with the greatest need. You must meet all of the eligibility criteria to receive assistance.

  • Prior debts with the department

    Any debts owing to the department (for rent, maintenance or for a bond loan) must be fully repaid before any further housing assistance is provided by the department.

  • Housing assistance for people with a disability

    The department assists clients with a physical, intellectual, sensory or psychiatric disability which affects their housing need.

  • Housing entitlements

    The Department of Communities (Housing and Homelessness Services) aims to provide housing that meets the needs of a household, for example an appropriate number of bedrooms, the type of housing and a suitable location.

  • Applying for housing assistance

    To apply for housing assistance, you will need to complete the Application for Housing Assistance. Two forms of identification will be required to accompany your application for housing assistance. Appropriate forms of identification are listed on the Application for housing assistance.

  • Being offered housing assistance

    If you are on the housing register, the Department of Housing and Public Works will contact you when a property becomes available. You will be asked if you can move into the property, and if you can, you will be invited to inspect the property.

  • Waiting for social housing

    If you are eligible for social housing assistance, your application is placed on the department’s housing register according to your level of housing need.

  • Guardians and administrators

    Guardians are people who manage the daily affairs of an adult who has impaired decision-making capacity.

  • Housing assistance for Aboriginal and Torres Strait Islander people

    The Department of Communities (Housing and Homelessness Services) has a range of services to assist Aboriginal and Torres Strait Islander people to find secure and affordable housing.

  • Housing assistance for children in need of protection

    The Department of Communities (Housing and Homelessness Services) is committed to responding to referrals for housing assistance for a child in need of protection.

  • Housing assistance for people exiting correctional facilities

    The Department of Communities (Housing and Homelessness Services) provides housing assistance for people exiting correctional facilities, such as social housing or private housing assistance products, including a bond loan or rental grant.

  • Housing with shared support

    This information is for Disability Services, non-government organisations and substitute decision-makers who are assisting clients applying for housing in shared housing arrangements.

  • Income confirmation service

    The Income Confirmation Service allows the department to communicate directly with Centrelink to receive information about your income and assets for eligibility assessments and rent reviews.