Queensland Government
Department of Housing and Public Works
Home > Housing Services > Social housing > Applying for housing assistance > Guardians and administrators

Guardians and administrators

Guardians

Guardians are people who manage the daily affairs of an adult who has impaired decision-making capacity. Guardians:

  • make decisions regarding personal and lifestyle matters such as medical treatment, housing, employment and support services
  • must be over 18 years of age
  • must not be a paid carer or health provider
  • are usually a family member or a friend, or may be appointed by the Queensland Civil and Administrative Tribunal (or the former Guardianship and Administration Tribunal).

Administrators

Administrators are people who manage the financial, legal and property affairs of an adult who has impaired decision-making capacity. Administrators:

  • must be over 18 years of age
  • cannot be a paid carer or health provider
  • are usually a family member or a friend, or the Public Trustee or may be appointed by the Queensland Civil and Administrative Tribunal (or the former Guardianship and Administration Tribunal).

Queensland Civil and Administrative Tribunal

The Queensland Civil and Administrative Tribunal (QCAT) replaced the former Guardianship and Administration Tribunal on 1 December 2009. The Queensland Civil and Administrative Tribunal:

  • makes decisions relating to the personal, health or financial affairs of an adult with impaired decision-making capacity
  • may appoint a guardian/administrator to handle certain decisions (for example lifestyle or medical) or all types of decisions. Clients can have more than one guardian/administrator making decisions on their behalf.

Formal and informal Guardians or Administrators

People who have an informal or private arrangement in place with the person they are assisting are informal guardians or administrators. The Guardianship and Administration Act 2000 recognises this arrangement.

People appointed by QCAT to make decisions on behalf of a person with impaired decision making capacity are formal guardians or administrators. QCAT makes an order detailing the decision-making powers of the formal guardian or administrator.

Talking to the department as a Guardian or Administrator

If we need to contact a client's guardian or administrator, it is important that we have their contact details and we know what decisions they can make for the client.

Informal Guardians or Administrators must complete a 'Formal guardian and/or administrator details' form. Attach a copy of the Queensland Civil and Administrative Tribual Order (or a current order from the former Guardianship and Administration Tribunal). We will not contact you about a client's decisions unless this form is completed.

Formal Guardians or Administrators must complete a 'Formal guardian and/or administrator details' form. Attach a copy of the Guardianship and Administration Tribunal Order. We will not contact you about a client's decisions unless this form is completed.

Both forms are available from the Public Housing forms, or from your nearest Housing Service Centre.

Further information

Please contact your nearest Housing Service Centre.