Guardians
Guardians are people who manage the daily affairs of an adult who has impaired decision-making capacity. Guardians:
- make decisions regarding personal and lifestyle matters such as medical treatment, housing, employment and support services
- must be over 18 years of age
- must not be a paid carer or health provider
- are usually a family member or a friend, or may be appointed by the Queensland Civil and Administrative Tribunal (or the former Guardianship and Administration Tribunal).
Administrators
Administrators are people who manage the financial, legal and property affairs of an adult who has impaired decision-making capacity. Administrators:
- must be over 18 years of age
- cannot be a paid carer or health provider
- are usually a family member or a friend, or the Public Trustee or may be appointed by the Queensland Civil and Administrative Tribunal (or the formerGuardianship and Administration Tribunal).
Queensland Civil and Administrative Tribunal
From the 1st of December 2009, the Queensland Civil and Administrative Tribunal replaces the former Guardianship and Administration Tribunal. The Queensland Civil and Administrative Tribunal:
- makes decisions relating to the personal, health or financial affairs of an adult with impaired decision making capacity
- may appoint a guardian/administrator to handle certain decisions (for example lifestyle or medical) or all types of decisions. Clients can have more than one guardian/administrator making decisions on their behalf.
Formal and informal Guardians or Administrators
People who have an informal or private arrangement in place with the person they are assisting are informal guardians or administrators. The Guardianship and Administration Act 2000 recognises this arrangement.
People appointed by the Tribunal to make decisions on behalf of a person with impaired decision making capacity are formal guardians or administrators. The tribunal makes an order detailing the decision-making powers of the formal guardian or administrator.
Talking to the Department of Communities (Housing and Homelessness Services) as a Guardian or Administrator
If we need to contact a client's guardian or administrator, it is important that we have their contact details and we know what decisions they can make for the client.
Informal Guardians or Administrators must complete a 'Formal guardian and/or administrator details' form. Attach a copy of the Queensland Civil and Administrative Tribual Order (or a current order from the former Guardianship and Administration Tribunal). We will not contact you about a client's decisions unless this form is completed.
Formal Guardians or Administrators must complete a 'Formal guardian and/or administrator details' form. Attach a copy of the Guardianship and Administration Tribunal Order. We will not contact you about a client's decisions unless this form is completed.
Both forms are available from the Public Housing forms, or from your nearest Housing Service Centre.
Further information
Please contact your nearest Housing Service Centre.




This work is licensed under a Creative Commons Attribution 3.0 Australia License