Queensland Government
Department of Housing and Public Works

What should I do to help prevent my home being burgled?

  • Lock doors and windows when you go out.
  • Lock screen doors when you are at home.
  • Ask a trusted neighbour to collect your mail and keep an eye on your home while you are away.
  • Turn down your phone and cancel milk and paper deliveries while you are away.
  • Keep ladders and tools locked away so there is nothing handy that a thief can use to enter your home.
  • Hang up if you get an unpleasant or unusual call – don't speak to the person. If nuisance calls persist, keep a record of them and contact your telephone service provider and the police.
  • Pretend there is someone else in the house if someone unknown to you is at your door or on the phone. Call to a 'make believe' partner or friend and say something like “it's okay, I've got it”.
  • Check the identification of any service or repair people before you unlock the security screen door.

What are some things I shouldn't do around my home?

  • Don't leave your keys in hiding places such as under the doormat or pot plants.
  • Don't mark your keys with your name and address.
  • Don't leave messages on doors – they suggest no-one is home.
  • If you are expecting parcels, have a trusted neighbour collect them.
  • Consider leaving a light or the television on when going out, to create the impression someone is at home.
  • Keep cash and valuables out of sight.
  • Don't tell too many people that you are going away and leaving your home empty.
  • Don't let a stranger into your home to use your phone or check your appliances unless you are sure it is safe.
  • Don't give your name, phone number, address, or any other details about yourself or someone you live with to unknown telephone callers.
  • Don't leave your keys or bag in your car while transferring groceries or packages from the car to your home.
  • Don't confront an intruder in your home – leave your home and contact the police from a neighbour's house.