Queensland Government
Department of Housing and Public Works

Mould grows in damp, dull and poorly ventilated spaces such as some kitchens, bathrooms and laundries. Dust and dirt in these areas also helps mould breed. Mould spores can be damaging to your health.

At the beginning of your tenancy, the department will ensure that the property and inclusions are clean, in good repair and fit for you to live in. If you notice mould at your property when you move in, you should note it on your Entry Condition report and return the report to the department.

What can I do to reduce mould in my property?

Follow these hints to keep mould out of your property.  For a printable version of this information, see the Mould fact sheet (PDF, 34 KB) Mould fact sheet (RTF, 44 KB):

  • Open doors and windows to allow air to circulate, particularly in the bathroom during cool weather. Your property should be fitted with security and insect screens to ensure windows can be left open, whilst keeping the property secure. If you do not have security screens or doors, please contact your local Housing Service Centre to arrange for them to be installed.
  • Keep bathroom walls as dry as possible – open the door to allow air to circulate through the room.
  • Clean your bathroom and property regularly. Wipe away moisture on windows and walls to keep them dry.
  • Allow sunlight into the property as much as possible, especially in the bathroom, laundry and kitchen.
  • Make sure clothes and shoes are dry before putting them away in a wardrobe or clothes storing area. Leave wardrobe doors open where possible.
  • Evaporation trays in air-conditioners, dehumidifiers and refrigerators should be cleaned frequently. If you are living in western Queensland, the department will undertake cleaning of the evaporative air-conditioning filters.
  • Do not run evaporative air-conditioning systems with water during times of high (over 65%) humidity. If the air is feeling humid, run the evaporative air-conditioning system without water. Always ensure windows are open when running an evaporative air-conditioning system. Further information regarding evaporative air-conditioners is available in this fact sheet (PDF, 50 KB) fact sheet (RTF, 3 KB).
  • Regularly clean carpets and rugs to prevent mould spores using a HEPA (High Efficiency Particulate Air) filter vacuum cleaner. Most new vacuum cleaners include HEPA filters.
  • If water leaks or spills occur indoors, it is important to clean and dry the area immediately or preferably within 24-48 hours to prevent mould from growing.
  • Ensure the property does not have any water leaks that are visible.  If it does, report it to maintenance for repair.

How do I remove mould in my property?

Remove mould by using a suitable mould remover i.e.:

  • a solution of three parts vinegar and two parts water; or
  • a solution of 70% methylated spirits and 30% water; or
  • a solution of tea tree oil and water; or
  • commercial products available from supermarkets.

Ensure that you comply with the safety precautions provided by the manufacturer to protect your eyes and skin from the solution or mould remover.

  • Wipe clean the affected area using a microfibre cloth with the cleaning solution. Use a two-bucket system - one bucket with the solution and the other with clean water. Do not put the dirty cloth back in the solution - wash in the clean water bucket first.  This avoids cross contamination.
  • After cleaning the mould-affected areas with the solution, wipe the surfaces with a damp cloth. Do not use the same cloth used with the solution.
  • Wipe all surfaces dry with a clean cloth.
  • It is important to use a different cloth with each process and dispose of them immediately, otherwise the mould spores will be spread and mould will reappear in a short time.

  • Do not attempt to dry brush the area using a broom or brush as this can increase the spread of mould.

What if my property has mould when I leave?

When you leave, you are expected to have maintained your property in the same condition as when you started your tenancy.

Should your property need cleaning to remove mould, these costs will be charged to your account when you leave (see Ending your tenancy).