Your responsibilities as a tenant
Your responsibilities are outlined in the following documents you received at sign-up:
- Form 18c - State Tenancy Agreement
- Part 1 - Schedule
- Part 2 - Standard Terms
- Form 17a - Renting a house or unit in Queensland
Below is a brief summary of the key issues you need to know about. More information is included in the other sections of this site.
As a tenant, you are responsible for paying your rent and keeping your account up-to-date.
You must advise the department of any changes to your household, income or assets and any changes in your circumstances within 28 days of the change occurring (see What do I tell the department?).
When the department asks to enter the property and issues an Entry Notice (Form 9), you must provide access for maintenance and inspections of your property.
You must keep your property, gardens and yard in a neat and tidy condition including:
- keeping them free from vermin and rubbish, and
- mowing your lawn
The department will only be responsible for repairs resulting from 'fair wear and tear'. Other repairs to your home may be done by the department but will be charged to your account (see Maintenance).
Improvements to the property
You must not add, change or remove any part of your property without first obtaining the department's permission. Some properties built before 1990 may have materials which contain asbestos. Any drilling, sanding or nailing etc may be hazardous to the health of occupants and you should check with the department first before starting any changes (see Home Improvements).
You must pay for any damage to your home caused by you or any household members or visitors to your home. You must notify the department of this damage immediately as well as any damage that occurs from fire, natural disaster, storm or vandalism.
The department's obligations are listed according to the Residential Tenancies and Rooming Accommodation Act 2008. The department is to:
- ensure there are no legal impediments to the tenant occupying the premises;
- ensure the tenant has vacant possession on the day he/she is entitled to occupy the premises;
- take reasonable steps to ensure the tenant has 'quiet enjoyment' of the premises;
- not interfere with the reasonable peace, comfort or privacy of the tenant using the premises;
- at the start of the tenancy, provide premises and inclusions that are clean, in good repair and fit for the tenant to live in;
- maintain the premises in a way that the premises remain fit for the tenant to live in;
- maintain the premises and inclusions in good repair and keep common areas clean; and
- ensure any law dealing with issues about the health and safety of persons using or entering the premises is complied with.
The tenant's obligations are listed according to the Residential Tenancies and Rooming Accommodation Act 2008, are to:
- keep the premises and inclusions clean, considering their condition at the start of the tenancy;
- not maliciously damage or allow someone else to maliciously damage, the premises or inclusions;
- not use the premises for illegal purposes;
- not cause a nuisance by the use of the premises;
- not interfere with the reasonable peace, comfort or privacy of a neighbour; and
- leave the premises and inclusions, as far as possible, in the same condition they were in at the start of the tenancy (fair wear and tear excepted).
For more information on the rights and responsibilities of tenants or the department under the State Tenancy Agreement, contact your nearest Housing Service Centre.
Tenants can also access information on their rights and responsibilities through the:
- Residential Tenancies Authority,
- Tenant Advice and Advocacy Service
- Tenant's Union of Queensland.