Queensland Government
Department of National Parks, Recreation, Sport and Racing
Home > Community programs > Supporting volunteers > Volunteer management resources for clubs > Recruiting, retaining and recognising volunteers

Recruiting, retaining and recognising volunteers

Volunteers make a significant contribution to the sport and recreation industry in Queensland.  Recruitment, retention and recognition of volunteers is key to the survival of most clubs and organisations.

On this resource page access specific information relating to:

Volunteer Management

Read more about Volunteer Management at the following websites:

ResourceDescription

Volunteering in Queensland (PDF, 144 KB)

Department of Communities, Office for Volunteering (Qld)

A fact sheet covering the latest trends in volunteering in Queensland, based on the Voluntary Work Survey conducted by the Australian Bureau of Statistics.

Is your organisation volunteer friendly? (PDF, 126 KB)

Department of Communities, Office for Volunteering (Qld)

A checklist aiming to give not-for-profit organisations a quick way to assess their volunteer friendliness.

Tips for Recognising, Retaining & Rewarding Volunteers

Running Sports UK

A comprehensive range of resources and tips for not only recruiting and retaining volunteers, but helping them in their day to day business of managing a sports club.

A Club's Guide to Volunteer Management (PDF)

Sport and Recreation Western Australia

A shorter, more visual 15-page guide to the management of volunteers at your club.
Volunteering Australia Information for not-for-profit organisations on all things to do with volunteers. Information includes the foundations of volunteering, how to find volunteers, skills and training for volunteers, awards available and a training and events calendar.

People Management

Australian Institute of Community Practice and Governance

Suggests tips for improving relationships with staff and volunteers.

Designing Volunteer Roles and Writing Job Descriptions

Volunteering Australia

Information for managers of volunteers and not-for-profit organisations about designing volunteer roles and writing position descriptions.

Managing Event Volunteers

Australian Sports Commission

Comprehensive information on the management of event volunteers.

Good Sports - Volunteer Management

Australian Sports Commission

The Australian Sports Commission has produced a document relevant to the recruitment and retention of volunteers. This document is a useful resource for clubs that want information and instruction on how to best manage their volunteer base.

Volunteer Management Plan Workbook (PDF)

Sport and Recreation Victoria

A comprehensive, 81page step-by-step guide to the development of a volunteer management plan.

Valuing Volunteers Policy (PDF, 897 KB)

Department of Communities, Office for Volunteering (Qld)

The Queensland Government Policy on Volunteering 2007-2010

Volunteer Management tools and templates

Resource Description

Volunteer Management Plan Overview (DOC, 64 KB)

Department of Communities, Sport and Recreation Services (Qld)

Volunteer Management Plan overview provides clubs with example strategies or actions to complete a Volunteer Management Plan.

Volunteer Management Plan template (DOC, 39 KB)

Department of Communities, Sport and Recreation Services (Qld)

The Volunteer Management Plan template offers six areas to consider in the management of volunteers. Overall the Volunteer Managament plan will assist clubs in achieving an effective structure and management practices.

Volunteer Recruitment

Read more about Volunteer Recruitment at the following websites:

ResourceDescription

Engaging Young Volunteers (PDF, 83 KB)

Department of Communities, Office for Volunteering (Qld)

A fact sheet providing organisations with tips and ideas on how to tap into young people as future volunteers

Recruiting Volunteers

Australian Sports Commission

Fact sheets and information on recruiting volunteers in sporting organisations.

Finding and Keeping Volunteers

Sport and Recreation New Zealand

Information, supported by research, on how to find and keep volunteers.

Volunteer Retention

Read more about Volunteer Retention at the following websites:

ResourceDescription

Retaining Volunteers (PDF)

Australian Sports Commission

Fact sheet and information on retaining volunteers in sporting organisations.

Volunteer Recognition

Read more about Volunteer Recognition at the following websites:

ResourceDescription

Volunteer Appreciation Plan

New Zealand Rugby Union

This provides a coordinated approach toward appreciation and support of volunteer efforts.  It is important that volunteers at all levels of the game are appreciated, thanked and supported in appropriate ways by the groups that benefit from the volunteers work and the organisations who run the game that is based on volunteer work.

Valuing Volunteers in Sport and Recreation Recognition Kit

Department of Communities, Sport and Recreation Services (Qld)

The Valuing Volunteers in Sport and Recreation Recognition Kit is a resource to help recognise the significant contribution volunteers make to sport and recreation in the community.

Recognising Volunteers

Sport and Recreation Western Australia

A guide on how to recognise your volunteers.