About Right to Information

What is Right to Information?

The Right to Information is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.

We have arrangements in place for the Department of Child Safety, Seniors and Disability Services to manage RTI and Information Privacy applications made to our department.

More information about Right to Information is available on the following websites:

Accessing information

Information about the department's services and business operations is provided in many of our corporate documents, which are available through our publication scheme. We also make available information already released through RTI in a disclosure log.

Publication scheme - published information

Our publication scheme describes and categorises information which is routinely published by the department. In most cases, this information is available online and can be accessed directly from the publication scheme.

Disclosure log - released Right to Information requests

Our disclosure log provides information of wider public interest that has been released under the Right to Information Act 2009.

Open data

The Queensland Government’s Open Data Revolution aims to make as much government data as possible freely available to the public to support the development of innovative solutions and real improvements to the way government services are delivered. The department publishes datasets on the Open Data portal.

Subpoena and other notices of the court

If a court proceeding is underway, parties to the proceeding can access the department’s documents via subpoena or other orders of the court (for example, Notices of Non-Party Disclosure or Notices to Produce). Discuss the option of accessing documents via subpoena or similar notice with your legal representative and contact the Registry of the relevant court or tribunal to have a notice issued to the department.

Please note that Department of Child Safety, Seniors and Disability Services currently responds to subpoena and other notices to produce on behalf of Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships. If you are seeking materials held by Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts, the subpoena must be addressed to the Director-General, Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts and can be delivered to the Department of Child Safety, Seniors and Disability Services Subpoena Team.

Postal address:
Department of Child Safety, Seniors and Disability Services
Locked Bag 3405
BRISBANE Q 4001

Delivery address:
111 George Street
BRISBANE Q 4000

Email: subpoena@cyjma.qld.gov.au
Hotline: (07) 3097 5603
Fax: (07) 3097 5604

Formal access applications

To access other information, you may need to make a formal application under the Right to Information Act 2009 or the Information Privacy Act 2009 - if it relates to your personal information (see ‘Applying for information’ for more information).

Applying for information

Where the information you require is not available on our publication scheme or disclosure log, you may make an application under the Right to Information Act 2009. Where the information you require is your own personal information, you may make an application under the Information Privacy Act 2009.

We recommend that you contact the Department of Child Safety, Seniors and Disability Services prior to lodging a formal application.

Enquiries and feedback

If you have any enquiries or feedback regarding Right to Information, notices of the court (including subpoenas) or administrative release, please refer to the relevant contact information on the Department of Child Safety, Seniors and Disability Services website.