Join our team

At AS&RS we focus on supporting people with an intellectual disability to live a rewarding life as independently as possible.

We value strong partnerships and relationships with our clients with a special emphasis on establishing and building trust. Our focus is on our clients and their needs, interests, choices and rights.

If you have a passion for working in human services and are interested in what we have to offer check out the current opportunities within our service.

We offer a number of different positions from Residential Care Officers (RCO), Direct Support Team Leaders, Team Leaders, Rostering and Payroll Officers as well as other administrative roles. Career advancement opportunities exist across all positions.

Our workforce is over 1500 strong, well trained and is the mainstay of our service delivery workforce.

Working as an RCO

The role of a Residential Care Officer (RCO) has many intrinsic rewards. As an RCO you will provide day-to-day assistance and services to people with an intellectual disability by ensuring that the person’s emotional, social, financial and physical well-being needs are being supported to a high standard.

As an RCO you will ensure that people with an intellectual disability live in an environment which is least restrictive of their freedom and promotes community inclusion. RCOs focus on person-centred approaches and use support systems that reflect individual needs.

Work is undertaken within a typical AS&RS household where 2 to 4 people share their home and are supported by a team of RCOs working a 24-hour roster. RCOs work an 80 hour fortnight within a flexible shift rostering system.

In return for your interest and dedication to people with a disability, you will be rewarded with:

  • award wages that include shift allowances, penalties and other allowances such as meals and clothing as they apply under the Award for Operational Employees in Disability and Forensic Services - State 2016
  • flexible shifts
  • excellent job resources and personal development opportunities
  • 3 weeks of paid induction
  • access to QSuper for superannuation, life and illness insurance
  • access to Accumulated Time Work (ATW) of 13 days per year
  • training provided by a registered training provider
  • 5 weeks per year of vacation time when working full shift rotation.

If you’re looking for a rewarding and challenging role and know you can make a difference in the lives of people with an intellectual disability phone one of our service locations.

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Recruitment - Casual Disability Support Worker

Casual Disability Support Workers, known as Residential Care Officers (RCOs) in the department provide care and support for people with disabilities. They also work with other health professionals to maximise the individual's physical and mental wellbeing as well as promoting independence and community participation.

Each year the department runs a minimum of four casual Residential Care Officer recruitment intakes.

2020 casual RCO Recruitment Campaigns.

CampaignAdvertising dates in Smart Jobs and Seek
3 Mon 10 August - Fri 21 August
4 Fri 11 September - Fri 25 September

Getting as much information as possible before you apply online is important. Make sure you take time to look over the role profile and frequently asked questions (FAQs). When the advertising period commences go to Smart Jobs website and type “Disability Support Worker” in the search field to apply online.

Casual RCO Recruitment Campaign 
Locations: Townsville, Gold Coast, Ipswich and Toowoomba


StepStage2020 Dates
1 Advertising period 11 - 25 Sept
2 Application screening:
Check Australian Open “C” class driver’s licence, certifications, visa, working rights, cover letter and resume.
28 Sept - 02 Oct
3 Medical (if applicable)  
4 Shortlisting, Selection, Reference checks 06 - 26 Oct
5 Email sent regarding successful/unsuccessful to induction outcomes and criminal history check 02 Nov

Attendance at induction program

(including Yellow Card clearance)

2 weeks in November 2020

Dates TBC

Successful completion of all seven steps results in an appointment to casual Residential Care Officer.


In some cases there will be opportunities to attend information session where you will meet with staff from a local service centre. When the advertising period commences, keep a look out below for more information on how to register your interest to attend an information session.

Information sessions - TBA

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Contact us - Casual Disability Support Worker recruitment

For further information regarding Casual RCO recruitment, please contact the RCO Recruitment team on

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Casual Residential Care Officer Recruitment 2020

Expression of Interest 2020

If you share our passion and values to build partnerships and relationships in an environment based on trust then you may be the person we are looking for!

Current jobs

Find out more information about available jobs in AS&RS on Queensland Government Smartjobs.