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Emergency and support services

If an older person is in clear and present danger of harm, call triple zero (000).

Services are available across Queensland to provide social support and legal advice to people who have experienced elder abuse.

Call 1300 063 232 to access support and advice services located in:

  • Gladstone
  • Gold Coast
  • Mackay
  • Rockhampton
  • Sunshine Coast.

Office of the Public Guardian

1300 653 187 (Monday to Friday, 9am to 5pm, local call cost)

The Office of the Public Guardian protects the rights and interests of adults who are unable to make decisions for themselves. The Public Guardian is empowered to investigate when it is suspected a senior with impaired capacity is being neglected, abused or exploited.

Public Trustee

The Public Trustee provides a range of services to Queenslanders including will making, enduring powers of attorney, executor and financial administration services at 15 offices across the state. To make an appointment, visit the Public Trustee website or call 1300 360 044.

Other confidential advice and support services

Elder Abuse Helpline

Free anonymous and confidential assistance between 9am–5pm, Monday to Friday

This helpline is funded by the Queensland Government and operated by UnitingCare Community.

An experienced and trained operator will help you identify the signs of abuse and provide referrals to the relevant support services.

In an emergency, call triple zero (000).

Other support services