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Support services

If you are in immediate danger or at risk of harm call Triple Zero (000).

If cyberbullying is making you feel very distressed and anxious, and you’re finding it difficult to cope, please call one of the below support services.

For everyone


Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24/7 crisis support and suicide prevention services.

  • Phone 13 11 14 (24 hours, 7 days)
  • Chat (7pm to midnight–Sydney time–7 days)

eSafety Commissioner

The eSafety Commissioner is committed to empowering all Australians to have safer, more positive experiences online.

You can visit their website to report cyberbullying, follow them on social media, or subscribe to their newsletter to stay up-to-date with issues relating to online safety.

For children and young people

Kids Helpline

Kids Helpline provides free, private and confidential phone and online counselling service for young people aged 5 to 25.

  • Phone 1800 551 800 (24 hours, 7 days)
  • Email
  • Chat


eheadspace provides free online and telephone support and counselling to young people aged 12 to 25 and their families and friends.

Support for LGBTIQ+ young people

Find information about support groups that provide assistance to young people in Queensland who identify as lesbian, gay, bisexual, transgender, intersex or queer.

For parents and carers


Parentline is a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory.

  • Phone 1300 301 300 (8am to 10pm, 7 days)
  • Email
  • Chat (8am to 9pm, 7 days)

ReachOut for Parents

ReachOut offers free and confidential support over the phone and online. A professional who is experienced in supporting families will assist you to create an action plan to help you support your children through a tough time.

Triple P

Triple P is an internationally acclaimed parenting program which is free to all Queensland parents and carers of children up to 16 years of age.

For educators