Changing Tracks 2020-2022 was released by the Queensland First Children and Families Board – the second action plan under the Our Way strategy.
Carer Connect app updated to give short break carers access to critical information about children and young people placed with them, including Medicare Card numbers, any serious health conditions or disabilities and signed Authority to Care forms. Short break carers can also share posts to the kicbox app, view and add information under ‘Who am I’ and ‘Routines’ and submit any pre-approved child-related cost reimbursements.
Provided more than $696,000 in funding to expand the Triple P – Positive Parenting Program to deliver the new modules until 30 June 2023, in line with Recommendation 10 from the Australian first Anti-Cyberbullying Taskforce’s report.
January – March
Foster carer allowance extended to children who turn 19, regardless of their education status.
Carer Connect app updated with the ability for carers to submit child-related cost requests for reimbursement directly to the Child Safety Service Centre.
Reinforcing children’s rights in the legislative framework
Strengthening children’s voices in decisions that affect them
Reshaping the regulation of care
The Unify program commenced its first Design Squad in preparation for designing and building the first product of 5 to be delivered in 2020. The first product – Suspected Child Abuse and Neglect (SCAN) will improve outcomes and services for a child or young person at the right time and place by providing all SCAN team core member agencies with easy access to information.
Authorised Child Safety staff gained access to the Queensland Police Service (QPS) Self-Service of Document Retrieval portal, which will expedite access to information from QPS to enhance decision-making and co-ordination of services to effectively meet the care and protection needs of children and their families.
The Bring a Smile to a Child 2019 Christmas Gift Donation Drive reached its target of more than 9,500 gifts donated by the public for children and young people living in care.
Commencement of the 4-year Unify Program, which will transform the way the department does business and to replace the current Integrated Client Management System.
The Monitoring and Evaluation Framework and the Changing Tracks Evaluation Plan Overview were developed in partnership with the Queensland First Children and Families Board.
Queensland First Children and Families Board released its October communique.
July – September
Public consultation extended for Queenslanders to comment and inform further changes to Queensland’s child protection legislation reform.
Extended the review period for the High Support Needs Allowance (296) (HSNA) and the Complex Support Needs Allowance (612) (CSNA) from six to 12 months.
Carer Connect App updated with new Who am I and Welcome Pack features, making information about children and young people coming into, or already in care more accessible for carers.
Committed an additional 116 Child Safety frontline positions over the coming three years and funding for more than 5400 non-government organisation (NGO) positions, with $1.3 billion pledged to support the child protection system through early intervention and continue the Supporting Families Changing Futures reforms.
April – June
The Queensland First Children and Families Board hosted a facilitated forum to support the development of the second Changing Tracks Action Plan (2020-22).
Queensland First Children and Families Board released its June Communique.
2019-20 State Budget included a further investment of $14.6 million over four years, to implement new and enhanced initiatives under the Our Way strategy and Changing Tracks action plans.
The 2019 Truth, Healing and Reconciliation Grants Program opened, offering one-off grants up to $10,000 for activities that will contribute to truth, healing and reconciliation of people with a lived experience of institutional child sexual abuse.
Marked the 20th Anniversary of the Commission of Inquiry into Abuse of Children in Queensland Institutions (The Forde Inquiry) on May 31.
Completed the Child Safety Officer recruitment campaign, which showcased videos of staff sharing their personal stories of changing the lives of vulnerable children and families.
Cyberbullying grants announced to protect children from cyberbullies and deliver initiatives to drive real and lasting change.
January – March
Foster carer allowance extended to children who turn 18 while still enrolled in school.
Implemented the second year of a four-year $2.6 million foster carer recruitment advertising campaign, between February and June.
Queensland First Children and Families Board released its March Communique.
On 19 November, the Queensland Government commenced participation in the National Redress Scheme for people who have experienced institutional child sexual abuse.
The Bring a smile to a child this Christmas gift donation drive reached its target of 9000 gifts for children and young people living in care across Queensland.
The final phase of the child protection legislation reforms came into effect; providing permanency and stability for children, now and throughout their lives, including support for young Queenslanders transitioning from care to adulthood until they reach 25 years; providing the safe care and connection of Aboriginal and Torres Strait Islander children with their families, communities and cultures; establishing a contemporary information sharing framework focused on children’s safety and wellbeing; and supporting implementation of other key reforms under the Supporting Families Changing Futures program.
Announcement of the new Ice Help campaign to curb the supply of the drug and treat those who need help, part of the five year $100 million Action on ice plan.
First meeting of the Truth, Healing and Reconciliation Taskforce, which was established in response to the Royal Commission into Institutional Responses to Child Sexual Abuse.
Established the Queensland First Children and Families Board to guide and oversee the implementation of the Our Way strategy and associated action plans, whilst championing the strategy and working to create shared responsibility and accountability between government, community and business sectors to achieve the vision.
July – September
Released the Supporting Families Changing Futures: 2018 Update, a progress report of the child protection and family support reform program.
The Truth, Healing and Reconciliation Taskforce was established with the appointment of members by the Minister for Child Safety, Youth and Women and Minister for the Prevention of Domestic and Family Violence.
Committed a further 56 Child Safety frontline and frontline support staff across the state on top of the already 365 positions created since 2016.
The latest phase of the child protection legislation reforms came into effect, making it easier for children on custody orders to be vaccinated and improve safety planning for children who remain in their homes under agreements between parents and Child Safety.
Launched $5.4 million Breakthrough for Families program to help Queensland families break the hold of ice and other drugs by giving them access to free, accessible information, and tailored strategies to help themselves and others.
Announced the recipients of the second round of the Empowering Families Innovation Grants, for ideas that seek to transform life outcomes for Aboriginal and Torres Strait Islander children.
Provided $11.95 million commitment to ensure the Triple P — Positive Parenting Program remains free for Queensland parents to access, through to 2020.
Launched Carer Connect app which connects Queensland foster and kinship carers with important information about a child or children in their care, including medical or educational history or other details that could help them to provide the best care.
Launched Child Safety Officer recruitment campaign that showed videos of staff sharing their personal stories of changing the lives of vulnerable children and families.
Legislation passed for approximately 10,000 Queensland child sex abuse victims to be able to seek redress through 3 ways — a monetary payment, access to counselling and psychological care, and the option to receive a direct personal response from the institution responsible for providing the redress.
April – June
The Queensland Government response to the Royal Commission was tabled in Parliament, with Queensland accepting in principle more than 240 recommendations.
The first of two Queensland trials to help victims of child sexual abuse and their family members access coordinated support and recover from their experiences was established in Gold Coast. The other trial will be established in Townsville.
Opened 33 family wellbeing services to reduce the number of Aboriginal and Torres Strait Islander people in the child protection system.
Launched SafeCare trial of an intensive family support program for vulnerable families on the Gold Coast, with children aged up to five years who are at risk of entering the child protection system.
Promoted Talking Families community education campaign, which encourages parents of children aged 0-4 to ‘get it off their chest’ and remind them that it’s normal to struggle, but they’re never alone.
January – March
The first phase of the child protection legislation reforms came into effect, allowing Child Safety to provide information to people who are, or have been in out-of-home-care, parents and guardians, the police and interstate child welfare authorities.
Launched the Navigate Your Health pilot, a co-designed model between Child Safety, Health and the Brisbane Aboriginal and Torres Strait Islander Health Service. The aim of the pilot is to improve the health and wellbeing of children entering and already in care, through the facilitation of health assessment and screening and health care coordination.
Opened the second round of the Empowering Families Innovation Grants, for ideas for initiatives, programs or ways of working that will keep Aboriginal and Torres Strait Islander children safe, well and connected to family, kin, culture and country.
Commenced roll out of kicbox app, with availability to all kids in care and their Child Safety teams by mid-2018.
Released the first report on the Partners in Care engagement program and the initial Queensland Government response Working better with foster and kinship carers, following valuable feedback from Queensland's foster and kinship carers.
Commenced roll-out of a four-year $2.6 million foster carer recruitment campaign, encouraging people from all walks of life to register their interest to become carers.
Committed a further $1.2 million for Logan Together for another two years, which aims to provide extra support for children aged 0-8 years.
July – September
Commenced mandatory reporting obligations for early childhood education and care professionals.
Launched trial of joint response teams between child safety and Queensland Police Service in Toowoomba, Townsville and the Gold Coast.
Established live-in recovery units to support families to overcome ice issues in a Queensland first.
Rolled out new statewide campaign for Family and Child Connect to help families get the support they need when they need it.
Commenced the 'What's Next' program as part of priority access to provide financial and planning support to enable young people leaving care to access vocational education and training.
Established the Quality Improvement Program that focuses on building leadership capability and embedding a culture of continuous quality improvement that includes an assessment of service delivery against 9 standards to improve outcomes for children, young people, parents and families.
Launched the Empowering Families Innovation Grants to ignite game-changing ideas for initiatives, programs or ways of working that will help keep Aboriginal and Torres Strait Islander children safe, well and connected to family, culture and country.
Announced $40.8 million funding over four years for more frontline staff and improved services, including placing 12 child safety officers in major hospitals, assigning a specialist nurse to each FaCC area, hiring 12 additional child safety staff for the new Moreton Bay CSSC, and rolling out the Child Safety Quality Assurance program.
Commenced development of a multi-agency action plan that ensures priority access to government services for children and young people in out-of-home-care.
Launched Partners in Care, a series of workshops across Queensland to identify ways to continue to improve support for and work collaboratively with foster and kinship carers, in partnership with Queensland Foster and Kinship Care.
Released the Laying Foundations Report which provides a broad industry profile of the child and family support sector to help with sector development, co-developed by QFCC in partnership with Community Services Industry Alliance.
Hosted the inaugural Ice Regional Community Engagement Summit to help tackle high level of substance abuse of methamphetamine in parents of children who come into care.
Implemented an advertising campaign in South East Queensland and Central Queensland to recruit more foster and kinship carers.
Piloted the co-developed Out-of-home Care Outcomes Framework with regions and service providers to improve out-of-home care for children.
Opened final Family and Child Connect in Mount Isa/Gulf, integrated with specialist domestic violence services.
Introduced $3 million Early Childhood Education in Care package to ensure children in care have the same educational opportunities as their peers.
Commenced statewide community education campaign led by NAPCAN to help educate the community on how they can prevent child abuse and create child safe organisations.
Rolled out statewide program of training to prepare early childhood educators for their obligations as mandatory reporters.
Released tender for $1.6 million over three years to deliver an innovative model of kinship care with flexible support as part of reshaping the existing foster and kinship care system in Brisbane.
Released options paper for the review of the blue card system, led by QFCC.
Announced Queensland's first social impact investment initiative to tackle over-representation of Aboriginal and Torres Islander children in out-of-home-care through the New Parent Infant Network (NEWPIN) program.
Released options paper for the review of the foster care system, led by QFCC.
Transferred support services for foster carers to the non-government sector in three Queensland regions.
Began operation of Assessment and Service Connect (ASC) to strengthen the child safety investigation and assessment process.
Announced $100,000 funding to continue the rollout of the Safe Sleeping Baby program to Aboriginal and Torres Strait Islander communities.
Announced $1.5 million over three years for the First 1000 Days program to provide Aboriginal and Torres Strait Islander children with the best start to life.
Released options paper for second stage of statewide public consultations to review and redesign the Child Protection Act 1999.
Commenced the Out-of-Home Care Reform Initiative to ensure the placement service system is flexible and focused on meeting the individual needs of children and young people in care.
Released the Workplace Practice Self-Assessment Toolkit (PDF), developed by Queensland Family and Child Commission as a resource for organisations to examine their workplace practices and ensure they achieve the recommended cultural change.
Implemented mandatory drug testing for parents on Intervention with Parental Agreement orders.
July – September
Released expression of interest for community-controlled organisations to lead the design and delivery of new Aboriginal and Torres Strait Islander Family Wellbeing services in 10 catchments as part of the second stage of the statewide rollout.
Published an information kit on child protection for parents, developed by Queensland Family and Child Commission in partnership with South West Brisbane Community Legal Service, to provide Queensland parents with information they need to know to help them understand and navigate the child protection system.
Released the Strengthening our sector: A strategy for working together for a responsive sustainable service system across the child and family support sector and accompanying First Action Plan 2016-17, developed by the Queensland Family and Child Commission.
Released expression of interest for community-controlled organisations to lead the design and delivery of new Aboriginal and Torres Strait Islander Family Wellbeing services in the South Burnett, Moreton Bay, Mackay and Roma catchments.
Endorsed and commenced planning to implement the Hope and Healing Framework as the trauma-informed therapeutic framework for Queensland’s residential care services.
Commenced a review of the Recognised Entity program, including a statewide consultation process to gather feedback from communities, service providers, government and non-government organisations to inform the review.
Announced $150 million for new, community-run Aboriginal and Torres Strait Islander Family Wellbeing services to be established across the state in 2016–17.
Published consultation report summarising the findings of the three-month public consultation to gather stakeholder feedback and input to inform development of an engagement strategy for implementing the child and family reform program.
Commenced trials of Aboriginal and Torres Strait Islander family-led decision making and shared practice in Ipswich, Mount Isa, Cairns and the Torres Strait Islands, led by Secretariat of National Aboriginal and Islander Child Care and in collaboration with participating Aboriginal and Torres Strait Islander community controlled organisations.
Appointed new student protection advisors for each of the Department of Education and Training’s regions across Queensland, to support schools to respond to student protection matters.
Opened Platform 18, a new transition from care health service for young people aged 15 to 18 years who are subject to a child protection order.
Commenced sector consultation on the Queensland Family and Child Commission’s draft Strengthening the Sector Strategy and priorities for the first implementation action plan.
Contracted Secretariat of National Aboriginal and Islander Child Care to partner with the Department of Communities, Child Safety and Disability Services to design and implement trials of three new Aboriginal and Torres Strait Islander family-led decision making and shared practice models.
Received proposed Hope and Healing Framework for Residential Care and implementation report from PeakCare Queensland, as part of reforms to improve outcomes for children and young people in residential care.
Launched oneplace.org.au as an easily accessible online directory of more than 46,000 records of community services to help Queensland families get in touch with the right service at the right time.
Contracted PwC Indigenous Consulting to partner with the Department of Communities, Child Safety and Disability Services and work with discrete Indigenous communities to find ways to improve access to universal, early intervention and family support services, and co-develop appropriate community-based referral processes, including differential responses, as part of the Aboriginal and Torres Strait Islander Service Reform Project.
Commenced statewide public consultation process for the review of the Child Protection Act 1999.
Opened tenders for professional services to support trials of Aboriginal and Torres Strait Islander family-led decision making and shared practice in several Queensland locations.
Engaged PwC Indigenous Consulting to undertake a review of the Safe House model in discrete communities to help deliver better outcomes for Aboriginal and Torres Strait Islander children and young people.
Opened Family and Child Connect services in Browns Plains, Caboolture, Emerald, Gladstone, Ipswich, Kingaroy, Hervey Bay, Murgon and Rockhampton, as part of the second stage of the rollout.
Announced successful tenderers for new domestic and family violence support services in a range of locations across Queensland.
January – March
Opened tender to identify new ways of working with, and meeting the needs of, Indigenous children and families as part of the Aboriginal and Torres Strait Islander Service Reform Project.
Announced successful tenderers for the new after-care support services for young people and services commenced operation.
Launched new Strengthening Families Protecting Children Framework for Practice and commenced training of child safety professionals.
Opened new Office of the Public Guardian Cairns hub to provide support and advocacy to Indigenous children and young people in the child protection system in Far North Queensland.
Opened the first seven Family and Child Connect services in Townsville, Maroochydore, Toowoomba, Roma, Beenleigh, Logan and the Gold Coast.
Launched Supporting Families Changing Futures website, creating a central point for information relating to the Queensland Government's child and family reforms.
Transitioned the administration of Blue Card Services from the Children's Commission to the Public Safety Business Agency.
Appointed Children's Research Center and SP Consultancy as the successful tenderers to deliver a new strengths-based, safety-oriented child protection practice framework.
Announced sites for first seven community-based intake and referral services. Services in Townsville, the Sunshine Coast, Toowoomba, Roma, Beenleigh/Bayside, Logan and the Gold Coast to commence in January 2015.
Opened tenders for new domestic and family violence and after-care services.
Established Regional Child and Family Committees comprising government and non-government human service providers. These committees are responsible for mapping the needs of their local communities and encouraging innovative responses to improving the effectiveness of service delivery.
Taking responsibility: a roadmap for Queensland child protection, the final report of the Queensland Child Protection Commission of Inquiry was presented to government. The report made 121 recommendations for fundamentally reforming how the Queensland child protection system operates.