Achievements

2018

July – September

• Committed a further 56 Child Safety frontline and frontline support staff across the state on top of the already 365 positions created since 2016.
• The latest phase of the child protection legislation reforms came into effect, making it easier for children on custody orders to be vaccinated and improve safety planning for children who remain in their homes under agreements between parents and Child Safety.
• Launched trial of Treatment Foster Care Oregon program for children with complex needs to overcome significant trauma and go on to a bright future.
• Launched $5.4 million Breakthrough for Families program to help Queensland families break the hold of ice and other drugs by giving them access to free, accessible information, and tailored strategies to help themselves and others.
• Announced the recipients of the second round of the Empowering Families Innovation Grants, for ideas that seek to transform life outcomes for Aboriginal and Torres Strait Islander children.
• Provided $11.95 million commitment to ensure the Triple P — Positive Parenting Program remains free for Queensland parents to access, through to 2020.
• Launched Carer Connect app which connects Queensland foster and kinship carers with important information about a child or children in their care, including medical or educational history or other details that could help them to provide the best care.
• Launched Child Safety Officer recruitment campaign that showed videos of staff sharing their personal stories of changing the lives of vulnerable children and families.
• Legislation passed for approximately 10,000 Queensland child sex abuse victims to be able to seek redress through 3 ways — a monetary payment, access to counselling and psychological care, and the option to receive a direct personal response from the institution responsible for providing the redress.

April – June

• The Queensland Government response to the Royal Commission was tabled in Parliament, with Queensland accepting in principle more than 240 recommendations.
• The first of two Queensland trials to help victims of child sexual abuse and their family members access coordinated support and recover from their experiences was established in Gold Coast. The other trial will be established in Townsville.
• Announced $600,000 in funding to support vulnerable families in Nambour, Palmwoods and Eumundi-Yandina to help them develop important life skills and help them manage in challenging times so they can focus on caring for and nurturing their children.
• Opened 33 family wellbeing services to reduce the number of Aboriginal and Torres Strait Islander people in the child protection system.
• Launched SafeCare trial of an intensive family support program for vulnerable families on the Gold Coast, with children aged up to five years who are at risk of entering the child protection system.
• Promoted Talking Families community education campaign, which encourages parents of children aged 0-4 to ‘get it off their chest’ and remind them that it’s normal to struggle, but they’re never alone.

January – March

• The first phase of the child protection legislation reforms came into effect, allowing Child Safety to provide information to people who are, or have been in out-of-home-care, parents and guardians, the police and interstate child welfare authorities.
• People who are, or have been, in out-of-home care are able to access more detailed information through the Time in Care Information Access Service.
• Commenced partnership with the Townsville Aboriginal and Islander Health Service on the First 1000 Days Australia initiative, to help local parents better access services and support they need during the crucial first two years of their child’s life.
• Commenced the Navigate Your Health trial in the Brisbane district of Moreton region, to facilitate health screening and assessment, referral coordination and ongoing health care coordination support for children in care supported by dedicated positions, called Health Navigators.
• Opened the second round of the Empowering Families Innovation Grants, for ideas for initiatives, programs or ways of working that will keep Aboriginal and Torres Strait Islander children safe, well and connected to family, kin, culture and country.

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2017

October – December

• The Child Protection Reform Amendment Bill 2017 was passed by Parliament to improve long-term outcomes for children and young people in the child protection system.
• Commenced roll out of kicbox app, with availability to all kids in care and their Child Safety teams by mid-2018.
• Released the first report on the Partners in Care engagement program and the initial Queensland Government response Working better with foster and kinship carers, following valuable feedback from Queensland’s foster and kinship carers.
• Rolled out second phase of the foster carer recruitment campaign, encouraging people from all walks of life to register their interest to become carers.
• Committed a further $1.2 million for Logan Together for another two years, which aims to provide extra support for children aged 0-8 years.

July – September

• Commenced manadatory reporting obligations for early childhood education and care professionals.
• Launched trial of joint response teams between child safety and Queensland Police Service in Toowoomba, Townsville and the Gold Coast.
• Established live-in recovery units to support families to overcome ice issues in a Queensland first.
• Announced an additional $200 million funding over two years to hire a record 292 more child safety staff over two years.  
• Rolled out new statewide campaign for Family and Child Connect to help families get the support they need when they need it.
• Commenced the 'What's Next' program as part of priority access to provide financial and planning support to enable young people leaving care to access vocational education and training.
• Established the Quality Improvement Program that focuses on building leadership capability and embedding a culture of continuous quality improvement that includes an assessment of service delivery against 9 standards to improve outcomes for children, young people, parents and families.

April – June

• Released Our Way: A generational strategy for Aboriginal and Torres Strait Islander children and families (PDF) and Changing Tracks: An action plan for Aboriginal and Torres Strait Islander children and families (PDF) to improve outcomes for vulnerable Aboriginal and Torres Strait Islander children and reduce their over-representation in out-of-home care.
• Launched the Empowering Families Innovation Grants to ignite game-changing ideas for initiatives, programs or ways of working that will help keep Aboriginal and Torres Strait Islander children safe, well and connected to family, culture and country.
• Announced $40.8 million funding over four years for more frontline staff and improved services, including placing 12 child safety officers in major hospitals, assigning a specialist nurse to each FaCC area, hiring 12 additional child safety staff for the new Moreton Bay CSSC, and rolling out the Child Safety Quality Assurance program.
• Commenced development of a multi-agency action plan that ensures priority access to government services for children and young people in out-of-home-care.
• Launched Partners in Care, a series of workshops across Queensland to identify ways to continue to improve support for and work collaboratively with foster and kinship carers, in partnership with Foster Care Queensland.
• Released the Laying Foundations Report which provides a broad industry profile of the child and family support sector to help with sector development, co-developed by QFCC in partnership with Community Services Industry Alliance.
• Hosted the inaugural Ice Regional Community Engagement Summit to help tackle high level of substance abuse of methamphetamine in parents of children who come into care.
• Commenced rollout of $2.6 million campaign to recruit more foster and kinship carers.
• Established minimum qualification requirement for all residential care workers to be in force from July 1 2018.  

January – March

• Rolled out second stage of Aboriginal and Torres Strait Islander Wellbeing Services in six catchments.
• Commenced working with residential care providers to develop strategies to implement the Hope and Healing Framework (PDF) Hope and Healing Framework (DOC, 678 KB), led by PeakCare.
• Piloted the co-developed Out-of-home Care Outcomes Framework with regions and service providers to improve out-of-home care for children.
• Opened final Family and Child Connect in Mount Isa/Gulf, integrated with specialist domestic violence services.
• Introduced $3 million Early Childhood Education in Care package to ensure children in care have the same educational opportunities as their peers.
• Commenced statewide community education campaign led by NAPCAN to help educate the community on how they can prevent child abuse and create child safe organisations.
• Rolled out statewide program of training to prepare early childhood educators for their obligations as mandatory reporters.
• Released tender for $1.6 million over three years to deliver an innovative model of kinship care with flexible support as part of reshaping the existing foster and kinship care system in Brisbane.
• Released options paper for the review of the blue card system, led by QFCC.
• Announced Queensland's first social impact investment initiative to tackle over-representation of Aboriginal and Torres Islander children in out-of-home-care through the New Parent Infant Network (NEWPIN) progam.
• Released options paper for the review of the foster care system, led by QFCC.
• Transferred support services for foster carers to the non-government sector in three Queensland regions.
• Began operation of Assessment and Service Connect (ASC) to strengthen the child sfatey investigation and assessment process.
• Announced $100,000 funding to continue the rollout of the Safe Sleeping Baby program to Aboriginal and Torres Strait Islander communities.

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2016

October – December

• Announced $1.5 million over three years for the First 1000 Days program to provide Aboriginal and Torres Strait Islander children with the best start to life.
• Commenced design of new Recognised Entity service model in new stage of review process.
• Published Finding out about Child Protection in Queensland (PDF), an information kit to help young people understand the child protection system developed by the Queensland Family and Child Commission.
• Commenced statewide rollout of Aboriginal and Torres Strait Islander Wellbeing Services with first successful providers announced for South Burnett, Moreton Bay, Mackay and Roma.
• Released options paper for second stage of statewide public consultations to review and redesign the Child Protection Act 1999.
• Commenced the Out-of-Home Care Reform Initiative to ensure the placement service system is flexible and focused on meeting the individual needs of children and young people in care.
• Released the Workplace Practice Self-Assessment Toolkit (PDF), developed by Queensland Family and Child Commission as a resource for organisations to examine their workplace practices and ensure they achieve the recommended cultural change.
• Implemented mandatory drug testing for parents on Intervention with Parental Agreement orders.

July – September

• Released expression of interest for community-controlled organisations to lead the design and delivery of new Aboriginal and Torres Strait Islander Family Wellbeing services in 10 catchments as part of the second stage of the statewide rollout.
• Published an information kit on child protection for parents, developed by Queensland Family and Child Commission in partnership with South West Brisbane Community Legal Service, to provide Queensland parents with information they need to know to help them understand and navigate the child protection system.
• Released the Strengthening our sector: A strategy for working together for a responsive sustainable service system across the child and family support sector and accompanying First Action Plan 2016-17, developed by the Queensland Family and Child Commission.
• Released expression of interest for new Family and Child Connect, Intensive Family Support and specialist domestic and family violence support services in the Mount Isa/Gulf catchment.
• Commenced work to transition the current family group meeting model to a more inclusive process for planning and decision making with families, supported by an investment of $8.652 million over three years from July 2016.
• Contracted KPMG to develop a new model for assessing and managing the health and wellbeing needs of children and young people in out-of-home care.
• Implemented new arrangements for managing child protection matters in the Childrens Court, including establishing the Office of the Child and Family Official Solicitor and Office of the Director of Child Protection Litigation.

April – June

• Released expression of interest for community-controlled organisations to lead the design and delivery of new Aboriginal and Torres Strait Islander Family Wellbeing services in the South Burnett, Moreton Bay, Mackay and Roma catchments.
• Appointed Director of Child Protection Litigation in the Office of the Director of Child Protection Litigation, an independent statutory agency  in the Department of Justice and Attorney-General portfolio established to conduct child protection legal matters.
• Endorsed and commenced planning to implement the Hope and Healing Framework as the trauma-informed therapeutic framework for Queensland’s residential care services. 
• Commenced a review of the Recognised Entity program, including a statewide consultation process to gather feedback from communities, service providers, government and non-government organisations to inform the review.
• Announced successful tenderers for Family and Child Connect and Intensive Family Support services in the Cairns and Mackay catchments, and services commenced operation.
• Queensland Parliament passes the Child Protection Reform Amendment Bill and Director of Child Protection Litigation Bill to support reforms to how matters are dealt with in the Childrens Court.
• Released Towards a Queensland action plan for vulnerable Aboriginal and Torres Strait Islander children and families to outline the government's approach for developing an action plan to fundamentally shift how child protection, family support and other services work with, and for, Queensland's Aboriginal and Torres Strait Islander children and families.
• Announced $150 million for new, community-run Aboriginal and Torres Strait Islander Family Wellbeing services to be established across the state in 2016–17.
• Published consultation report summarising the findings of the three-month public consultation to gather stakeholder feedback and input to inform development of an engagement strategy for implementing the child and family reform program.
• Released Supporting Families Changing Futures: Advancing Queensland’s child protection and family support reforms to report on key achievements so far, outline key priorities for 2016 and 2017, including a range of new actions, and launch a new identity for the reform program.
• Commenced trials of Aboriginal and Torres Strait Islander family-led decision making and shared practice in Ipswich, Mount Isa, Cairns and the Torres Strait Islands, led by Secretariat of National Aboriginal and Islander Child Care and in collaboration with participating Aboriginal and Torres Strait Islander community controlled organisations.

January – March

• Appointed Official Solicitor for the new Office of the Child and Family Official Solicitor in the Department of Communities, Child Safety and Disability Services.
• Appointed new student protection advisors for each of the Department of Education and Training’s regions across Queensland, to support schools to respond to student protection matters.
• Opened Platform 18, a new transition from care health service for young people aged 15 to 18 years who are subject to a child protection order.
• Commenced sector consultation on the Queensland Family and Child Commission’s draft Strengthening the Sector Strategy and priorities for the first implementation action plan.
• Announced successful tenderers for new specialist domestic and family violence support services in central and far north Queensland, including a dedicated Aboriginal and Torres Strait Islander service in central Queensland. 
• Opened Family and Child Connect services across Brisbane.

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2015

October – December

• Completed the out-of-home care audit.
• Opened tenders for the rollout of Family and Child Connect in the Cairns, Mackay and Cape York/Torres Strait catchments, and Intensive Family Support services in the Cairns and Mackay catchments.
• Contracted Secretariat of National Aboriginal and Islander Child Care to partner with the Department of Communities, Child Safety and Disability Services to design and implement trials of three new Aboriginal and Torres Strait Islander family-led decision making and shared practice models.
• Announced successful tenderers for Family and Child Connect and Intensive Family Support services in the Brisbane region.
• Established Queensland Family and Child Commission (QFCC) Advisory Council to provide insight into the issues affecting children, families and the sector, and also provide guidance on the work of the QFCC.
• Received proposed Hope and Healing Framework for Residential Care and implementation report from PeakCare Queensland, as part of reforms to improve outcomes for children and young people in residential care.
• Launched oneplace.org.au as an easily accessible online directory of more than 46,000 records of community services to help Queensland families get in touch with the right service at the right time.
• Contracted PwC Indigenous Consulting to partner with the Department of Communities, Child Safety and Disability Services and work with discrete Indigenous communities to find ways to improve access to universal, early intervention and family support services, and co-develop appropriate community-based referral processes, including differential responses, as part of the Aboriginal and Torres Strait Islander Service Reform Project.
• Opened tenders for the Brisbane region rollout of community-based intake and referral services, Family and Child Connect, and complementary Intensive Family Support services. 

July – September

• Opened tenders for the rollout of specialist domestic and family violence services in communities located in far north and central Queensland.
• Commenced statewide public consultation process for the review of the Child Protection Act 1999.
• Opened tenders for professional services to support trials of Aboriginal and Torres Strait Islander family-led decision making and shared practice in several Queensland locations.
• Engaged PwC Indigenous Consulting to undertake a review of the Safe House model in discrete communities to help deliver better outcomes for Aboriginal and Torres Strait Islander children and young people.
• Opened Family and Child Connect services in Browns Plains, Caboolture, Emerald, Gladstone, Ipswich, Kingaroy, Hervey Bay, Murgon and Rockhampton, as part of the second stage of the rollout.
• Funded Queensland Aboriginal and Torres Strait Islander Child Protection Peak to provide peak body services, with a focus on developing the capability of the non-government sector and child protection practitioners.

April – June

• Announced service providers for the second stage of Family and Child Connect services in a further six catchments.
• Announced successful tenderers for new domestic and family violence support services in a range of locations across Queensland.

January – March

• Opened tender to identify new ways of working with, and meeting the needs of, Indigenous children and families as part of the Aboriginal and Torres Strait Islander Service Reform Project.
• Opened applications for the Department of Communities, Child Safety and Disability Services' Aboriginal and Torres Strait Islander Cadetship Program.
• Announced successful tenderers for the new after-care support services for young people and services commenced operation.
• Launched new Strengthening Families Protecting Children Framework for Practice and commenced training of child safety professionals.
• Opened new Office of the Public Guardian Cairns hub to provide support and advocacy to Indigenous children and young people in the child protection system in Far North Queensland.
• Opened the first seven Family and Child Connect services in Townsville, Maroochydore, Toowoomba, Roma, Beenleigh, Logan and the Gold Coast.
• Amendments to the Child Protection Act 1999 commenced operation, providing the legal framework for sharing information about child protection concerns.
• Introduced new mandatory qualification requirements for all child safety roles.

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2014

October – December

• Launched Talking Families campaign, encouraging parents and families to talk about the pressures of parenting and seek help when they need it.
• Announced successful tenderers for the first seven Family and Child Connect services.
• Launched Supporting Families Changing Futures website, creating a central point for information relating to the Queensland Government's child and family reforms.

July – September

• Established the Office of Public Guardian and the Queensland Child and Family Commission.
• Transitioned the administration of Blue Card Services from the Children's Commission to the Public Safety Business Agency.
• Appointed Children's Research Center and SP Consultancy as the successful tenderers to deliver a new strengths-based, safety-oriented child protection practice framework.
• Announced sites for first seven community-based intake and referral services. Services in Townsville, the Sunshine Coast, Toowoomba, Roma, Beenleigh/Bayside, Logan and the Gold Coast to commence in January 2015.
• Opened tenders for new domestic and family violence and after-care services.

April – June

• Queensland Parliament passes the Family and Child Commission Act 2014 (PDF), Public Guardian Act 2014 (PDF) and Child Protection Reform Amendment Act 2014 (PDF), forming the foundation on which the new child protection system will be built
• Established Regional Child and Family Committees comprising government and non-government human service providers. These committees are responsible for mapping the needs of their local communities and encouraging innovative responses to improving the effectiveness of service delivery.

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2013

October – December

• The Queensland Government released its response to the Queensland Child Protection Commission of Inquiry final report, in which it accepted all 121 recommendations made in the commission's final report (115 in full and six in principle).

April – June

• Taking responsibility: a roadmap for Queensland child protection, the final report of the Queensland Child Protection Commission of Inquiry was presented to government. The report made 121 recommendations for fundamentally reforming how the Queensland child protection system operates.

 

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