Supporting Queensland families earlier

Reforms being delivered under this strategic direction are based on the principles that:

  • children and young people are at the centre of the system, with supported and supportive parents, families and communities
  • vulnerable families and children have access to high quality services to help them maintain the family unit.

The reforms include:

  • establishing new community-based intake and referral services, known as Family and Child Connect, to help families under stress to access the support they need as early as possible, and expanding and enhancing intensive family support services to better support families with multiple or complex needs (recommendations 4.5, 5.4)
  • amending the Child Protection Act 1999 to consolidate legislative reporting obligations and enable a child and their family to be referred to a support service (recommendations 4.2, 4.6, 14.2)
  • conducting a stocktake of family support services to identify current service offerings, gaps and overlaps, to help guide future investment in new support services for families (recommendation 5.1)
  • replacing the Queensland Police Service (QPS) policy for mandatory reporting of domestic violence to Child Safety with a standard child harm referral framework that aligns with community-based intake and referral processes (recommendation 4.3)
  • facilitating information sharing between QPS and the Department of Child Safety, Youth and Women regarding child harm and domestic and family violence incidents (recommendation 4.4)
  • conducting pilots aimed at working out how to better support families of children with disability, and allocating $30 million over four years to increase support for families of children with disability in critical need and better support families of children with disability through an early intervention response (recommendation 4.12)
  • developing and launching the oneplace - Community Services Directory, an easily accessible online directory of community support services to help Queensland children, families, community members and professionals get to the right service at the right time (recommendation 6.1)
  • developing an outcomes framework, in partnership with the non-government sector, to identify information requirements at the system and service levels to demonstrate good outcomes for children (recommendation 5.3)
  • partnering with the Logan community and other levels of government in the ambitious Logan Together project, to improve life outcomes for children up to eight years
  • free access through to 2020 for all Queensland parents and carers of children up to 16 years to the Triple P – Positive Parenting Program, to better support families to raise happy, healthy children and teenagers.