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Information for professionals and workers

Older people come into contact with a number of people who may notice the signs of elder abuse. There are particular types of elder abuse you may spot if you provide care and support to an older person, work in a local business, are a medical professional, lawyer, accountant or bank employee.

Outlined below are some of the main signs professionals and workers may see which indicate an older person is experiencing elder abuse.

If you recognise the signs of elder abuse covered on the following pages, you can help. To show how simple the process of seeking help for someone in an abusive situation can be, we’ve included real stories of how aged care workers, gardeners, doctors, accountants and newsagents have helped people they know.

  • Aged care workers and in-home care and support workers

    If you work in aged care or provide assistance to an older person in their home there are certain signs you may see which indicate elder abuse.

  • Medical professionals

    Doctors and other medical professionals are in a unique position to identify some forms of elder abuse and, as trusted people, may be the ones an older person experiencing abuse turns to for help.

  • Legal and financial sector staff

    Be aware of the signs of elder abuse of your older clients.

  • Local businesses

    Local businesses may be the first place where an older person becomes aware of the financial abuse they’re experiencing. Find out more about elder abuse.


Elder Abuse Helpline

Free anonymous and confidential assistance between 9am–5pm, Monday to Friday

1300 651 192 (Queensland only)

(07) 3867 2525 (rest of Australia)

This helpline is funded by the Queensland Government and operated by UnitingCare Community.

An experienced and trained operator will help you identify the signs of abuse and provide referrals to the relevant support services.

In an emergency call triple zero (000).

Other support services