If you have a reason to suspect a child in Queensland is experiencing harm, or is at risk of experiencing harm, you need to contact Child Safety Services:
You can also report your concerns to Child Safety by completing an online report form.
If you believe a child is in immediate danger or in a life-threatening situation, contact the Queensland Police Service immediately by dialling 000.
Queensland Police Service has a number of child protection and investigation units across Queensland. To contact the Queensland Police Service, contact the Police District Communication Centre nearest you.
If you aren't sure who to call, or for assistance to locate your nearest child safety service centre, contact Child Safety Services' Enquiries Unit on 1800 811 810. Child safety service centres have professionally trained child protection staff who are skilled in dealing with information about harm or risk of harm to children.
When you make a report to Child Safety Services or the Queensland Police Service, your details are kept confidential and your identity is strictly protected.
The Child Protection Guide supports professionals in making decisions about whether a child is at risk of becoming a child in need of protection, and whether a report should be made to Child Safety.
For additional support and counselling, families can contact Parentline - a free, confidential telephone service that provides counselling and referrals. Counsellors are available from 8 am to 10 pm, 7 days a week. Call 1300 301 300 to speak to a Parentline counsellor.
Some important things to remember if you suspect that a child has been harmed, or is at risk of being harmed.
When concerns are reported, child safety officers will determine how best to respond to the situation.
What happens when a report of suspected child abuse is made to Child Safety Services.
If you have a reason to suspect a child outside Queensland is experiencing harm, or is at risk of experiencing harm, the following state and territory agencies can provide support and advice.
Identifies the people required by law to report harm or suspected harm to a child.