An overview of the available pages on this site.
Our department is dedicated to protecting children and young people who have been harmed, or are at risk of harm.
- About child protection Child Safety is dedicated to protecting children and young people who have been harmed, or are at risk of harm.
- What is child abuse? A child is any person under 18 years of age. Child abuse is action, behaviours or inaction by an adult towards a child or young person that harms or endangers the child.
- How to prevent abuse Most people want to love and care for their children, but parents can harm their children when stress, tiredness, lack of skills, information or support combine to make the pressures of caring for them overwhelming.
- Reporting child abuse If you have a reason to suspect a child in Queensland is experiencing harm, or is at risk of experiencing harm, you need to contact Child Safety Services.
- Responding to child abuse The department is the lead child protection agency in Queensland and is required by law to ensure that children and young people are safe from abuse, neglect and harm in their homes.
- Ongoing intervention Ongoing intervention occurs when we need to provide support and assistance to a child or young person and their family to meet their protection and care needs.
- Resources and publications
Every day thousands of Queenslanders confirm their commitment to protecting Queensland's vulnerable children through their role of being a carer.
- About foster and kinship care
- Carer training
- Foster carer training Our department is committed to providing pre-service and in-service training for foster carers to support the development of the skills and knowledge required to provide quality care to children and young people in out-of-home care.
- Children and young people
- Rights and responsibilities It is our responsibility to ensure that children and young people in the child protection system are cared for in a safe and accountable way. Find out what this involves.
- Aboriginal and Torres Strait Islanders We are committed to working in partnership with Aboriginal and Torres Strait Islander communities to keep Aboriginal and Torres Strait Islander children and young people safe within their own families and communities wherever possible. Find out how we do this.
- Regulation of care When ongoing intervention with a child or young person and their family involves placing the child or young person away from their parents care, our department is required to ensure that the child is assured a safe and acceptable standard of care.
- Contacts Access contact information for the Foster and Kinship Carer Support Line, community foster care agencies, Aboriginal and Torres Strait Islander foster care agencies, and peak bodies and advocacy groups.
- Resources and publications Access publications including fact sheets, brochures, forms, guides, policies and procedures relating to foster and kinship care.
Adoption is a way to provide a permanent family for children who, for various reasons, cannot live with their birth family. The legal adoption process establishes a permanent parent-child relationship between a child and his or her adoptive parents.
We work in partnership with non-government organisations (NGO) and other Queensland Government departments as well as the broader community to deliver quality child protection services.
- Report a missing child in care
- Our community partners Non-government organisations work in partnership with Child Safety Services to deliver services or programs to children, young people and families throughout Queensland.
- Our government partners Other government agencies have a role in the delivery of services for children and young people and their families.
- Child Safety Licensing Incorporated organisations delivering placement services to children subject to statutory child protection intervention are required to be licensed. Licensing assists the department to make sure services meet the legislated Statement of Standards outlined in section 122 of the Child Protection Act 1999.
- Resources and publications
Child Safety Services is dedicated to protecting children and young people from harm or who are at risk of harm, and whose parents cannot provide adequate care or protection for them.
- Our department We are dedicated to protecting children and young people from harm or who are at risk of harm, and whose parents cannot provide adequate care or protection for them.
- Compliments and complaints
- Legislation Our department administers the following legislation. This legislation governs our activities, providing the framework within which we operate to protect Queenslands children and young people.
- Our performance Up-to-date, accessible and accurate data, analysis and supporting information regarding the performance of the Queensland child protection system.
- News and events News and events
- Research Investment of time and resources into the development and support of research projects is fundamental to our delivery of services and our vision for Queenslands children and young people.
- Contact us Child Safety Services contact information.
- Publications List of corporate resources available on the Child Safety Services website.
The Child Safety Practice Manual provides a comprehensive set of procedures that guide and inform the delivery of child protection services by the Department of Communities (Child Safety) in Queensland.
- Introduction Table of contents for the information in the introduction section of the practice manual.
- Framework for practice and maps
- Practice maps Practice maps represent the phases and tasks of child protection intervention.
- Chapters List the main chapters of the practice manual.
- 1. Intake To receive information about child protection concerns from community members and other agencies, provide a response to the information in accordance with the responsibilities of the department and inform the community about the role of the department and provide information about child protection services.
- 2. Investigation and assessment The investigation and assessment is often our first face to face contact with a child who has been abused or neglected and who may need our intervention to ensure their safety and well-being.
- 3. Ongoing intervention Occurs with a child and family following the completion of an investigation and assessment an unborn child is assessed as being in need of protection following their birth or a child is assessed as not being in need of protection, but the level of risk in the family is assessed as high or very high.
- 4. Case planning A case plan must be developed and regularly reviewed for each child in need of protection Child Protection Act 1999, section 51A. Case planning is a participative process that involves a cycle of assessment, planning, implementation and review.
- 5. Children in out-of-home care Out-of-home care is utilised for a child when it is assessed that the separation of a child from their family is required to ensure the childs safety.
- 6. Intervention with parental agreement Intervention with parental agreement aims to build the capacity of the family so that following the intervention they are able to meet the childs protection and care needs.
- 7. Support service cases The purpose of a support service case is to reduce the likelihood of future harm to a child, or an unborn child after birth, or to provide ongoing support and assistance to a young person who has transitioned from care, following their eighteenth birthday.
- 8. Regulation of care The purpose of regulating foster and kinship carers, including provisionally approved carers, is to ensure that an individual who provides care for a child placed with them by the department, is suitable to care for the child and continues to meet suitability requirements for the duration of their approval.
- 9. Standards of care Standards Care
- 10. General Chapter 10 consists of a number of procedures that have been integrated into one chapter.
- Practice papers
- Resources Child Safety Practice Manual resources.
- Structured Decision Making Structured Decision Making SDM is a major practice initiative, implemented across Queensland in 2005 to assist Department of Communities practitioners in making decisions about children, young people and families.
- Restricted content
- Quicklinks Quick links to resources, updates and printabledownloadable version of the practice manual.
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