Youth support services - Community Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

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Department of Communities, Child Safety and Disability Services

Youth support services

Our department invests approximately $19.4 million in youth support services across the state.

Youth at Risk and Addressing Volatile Substance Misuse services have been refocused into a single youth support approach to ensure they more responsively meet the needs of young people, particularly those who are most vulnerable.

Youth Support services are targeted specifically at young people aged 12 to 18 years of age who are at risk of: disconnection from their family/community/support networks; disengagement from school, training and/or employment; harm, including self-harm; and who are homeless or at risk of homelessness.

Youth support services focus on four key results, which are to help young people:

  • connect to positive family support
  • get a job or engage in training or education
  • lead a healthy and violence-free life
  • have a safe, stable place to live.

Youth support service types

Youth support funded providers deliver up to three service types:

  • access services
  • support services
  • integrated response.
Results areasService types that will contribute to these results
Results for young people —
  • connect to positive family support
  • get a job or engage in training or education
  • lead a healthy and violence-free life
  • have a safe, stable place to live.
Access services — information, advice and referral to services the young person needs (e.g. drug or alcohol, mental health, housing, legal, education, domestic and family violence services)
Support services — one-on-one support and assistance to young people who need additional or specialised help (e.g. working with them to identify goals and strategies for re-engaging with their family and school, entering the workforce, or developing coping mechanisms or parenting skills)
Integrated response services — intensive and coordinated assistance for young people with particularly complex needs (e.g. leading/playing a key role in case panels with the young person, their family and service providers in areas such as mental health, housing or drug and alcohol abuse)

This investment and service delivery approach looks first at the support needs of the young person and tailors service responses to these needs. Service responses then bring together the required support in an integrated and coordinated way.

This approach also works to avoid duplication and gaps across programs and systems and enables services to be delivered in a more connected way across government.

Support for service providers

Direct assistance has been provided to youth support service providers by:

  • developing a new shared client information system - YSCIS - Youth Support Client Information System
  • providing a common assessment tool and a practice guide outlining the new service delivery expectations (downloads available at this page)
  • delivering training sessions on the common assessment tool, YSCIS system and best practice in supporting vulnerable young people.

Further information

For further information about the changes to youth services, please contact your closest regional service centre.

YSCIS online training modules

Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.